Senior Manager - Product Delivery Analysis

Company: Fidelity Investments
Location: Boston
Posted on: May 21, 2025

Job Description:

Job Description: Senior Manager - Product Delivery Analysis Fidelity Digital AssetsFidelity Digital Assets (FDA) is dedicated to building products and services that help customers adopt digital assets and innovate within the increasingly digital world of finance. Fidelity Investments began researching blockchain technology and digital assets solutions in 2014, where years of research and development have provided us with the deep expertise necessary to build the future of finance. As a Senior Manager - Product Delivery Analysis on the FDA Product Delivery team you would have the opportunity to directly contribute towards this future.The RoleThis role blends a deep level of expertise for delivering product solutions with a passion for developing and leading people. In our agile structure, you will function both independently and as a manager of Product Delivery Analysts. Your contributions will enable your team to develop in their area of expertise and ensure alignment on the work they perform in squads. You will also partner with the Chapter Leader to analyze and deliver product enhancements, manage squad alignment, enhance, and share analysis best practices, and lead Chapter efforts.The Analysts in our Chapter play a critical role in requirements elicitation, user story documentation, test case management, and product deployment. They collaborate closely with team members in operations, client service, business development, risk, compliance, legal and technology areas.This role requires a dedicated, curious, and passionate individual who can:

• Lead a team of analysts that bridge the gap between technology and business to build, test, and deliver trusted solutions for our internal teams and customers
• Attract, develop, and retain a strong team of analysts that support Squads and Squad Leaders
• Create documentation including current/future state diagrams, process flows, business requirements, test cases and issue tracking
• Share constructive feedback for future process and product improvements
• Act as a role model and promote Fidelity leadership behaviors to create an innovative and agile culture
• Support and coach members of our team to enable them to deliver more value in their squads
• Lead team members to clearly and completely define the scope of problems, in terms of business and/or system requirements and processes.
• Evaluate the design of existing and in-development systems to assess their functionality, dependability, and maintainability
• Produce and/or maintain system feature design documentation and user training and materials
• Implement product delivery process efficiencies and best practicesThe Expertise and Skills You Bring
  • Bachelor's degree preferred
  • 7+ years of overall experience spanning across Business/System Analysis, Project/Program Management, and People Leadership
  • Demonstrated expertise with leading, influencing, and motivating colleagues with and/or without formal authority. Committed and inspirational people leader excited about mentoring and developing your team.
  • Experience with systems development methodologies and formal documentation processes.
  • Expertise in analyzing end-to-end processes, utilizing tools and techniques for data presentation and analysis, including REST API technologies, SQL, JSON, and Postman/Insomnia.
  • Analytical mindset capable of assessing the magnitude and impact of work at a granular level, down to individual user stories.
  • Data-driven approach to decision-making, with the ability to measure, collect, and leverage data effectively while balancing intuition.
  • Strong written and verbal communication skills, with the technical acumen to drive outcomes and influence stakeholders effectively.
  • Ability to navigate ambiguity with flexibility and adaptability.
  • Willingness to dive in and understand code for analysis and support purposes
  • Able to understand the technology and software architecture of an applicationThe TeamThe FDA Product Delivery team is central to enhancing and delivering platform capabilities that serve FDA Institutional clients and platform consumers to offer Digital Asset products to their customers. Members of our team are highly dynamic, team-oriented and partner with each other, business partners, and their squads. We lead by example, seek to continuously improve, deliver creative solutions that solve complex challenges and/or advance the business, and seek to increase the value we provide through our product delivery practice. Certifications: Category: Information TechnologyFidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Keywords: Fidelity Investments, Springfield , Senior Manager - Product Delivery Analysis, Accounting, Auditing , Boston, Massachusetts