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Financial Application Support Specialist

Company: Behavior Health Network
Location: Springfield
Posted on: January 10, 2019

Job Description:

Job Description Are you ready to use your IT skills to support and maintain financial systems? Become a part of our team of IT professionals as a Financial Application Support Specialist in the IT/IS Department at Behavioral Health Network! The Financial Application Support Specialist supports end user questions and basic configuration changes. The incumbent will support the application team by maintaining basic changes to system configuration. The Financial Application Support Specialist will be the first line of support to end users to help answer any questions or issues they have with the system. This position will need to be customer service focused, have attention to detail and an analytical mindset. We are committed to providing an opportunity for employees to use their strengths and talents in an organization that excels at quality service delivery in our community. At BHN we believe in constantly learning and looking at the broader environment for opportunities to improve and grow. This position will be part of a team that strives to always be forward thinking and innovative in our approach to improve the quality of lives for those for those we serve. Behavioral Health Network is a growing non-profit community behavioral health agency that has been providing services to children, adults, families and communities in Western Massachusetts since 1938. BHN provides comprehensive, outcome-driven behavioral health care. We are dedicated to offering high quality, affordable and culturally appropriate care to people of all ages and income levels in our constituent communities. Job Requirements Financial Application Support Specialist at Behavioral Health Network have the additional qualities:* Answer and troubleshoot Kronos/NetSuite tickets and escalate as necessary.* Ability to understand the data flow and effects on various areas and departments within BHN.* Must obtain a general understanding of HR, Payroll, GL and BHN practices to maintain payroll information by collecting, calculating and entering data.* Acquires and maintains required knowledge of the various BHN Software Tools and Applications.* Identifies areas of training concerns and produces the proper tools, documents, syllabus and schedule to provide a solution.* Works together with professional, technical, and/or administrative personnel to identify, document and implement process improvement and areas of concern.* Works with HR to update payroll records by entering changes in exemptions, insurance coverage, deductions, and job title and department/division transfers.* Assist in assuring effective documentation of requests for update/changes to BHN software, the resulting outcomes, and implementation.* Assist IT/IS in assuring BHN applications & software meet the needs and requirements of users and the organization.* Additional projects/assignments as necessary and appropriate.* High School Degree Minimum If you are interested in this opportunity, please visit our website at www.bhninc.org and click on "Work Here and Make a Difference" to apply!

Keywords: Behavior Health Network, Springfield , Financial Application Support Specialist, Accounting, Auditing , Springfield, Massachusetts

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