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Community Receptionist

Company: Benchmark Senior Living
Location: Agawam
Posted on: January 13, 2022

Job Description:

The Atrium at Cardinal Drive is a dedicated memory care only community that is looking for a dedicated, organized and multi-tasking Community Receptionist to join our phenomenal team in a Part-time capacity! Consistent weekly shifts 4p-7p on Mon/Tues/Fri/Sat/Sun (5 days). 15 hours guaranteed weekly. The Community Receptionist serves as the information referral center for all residents, families, potential residents, staff, guests, community contacts, and others visiting the community. S/he must be aware of all daily activities, administrative staff, and management company roles and responsibilities and direct or answer questions accordingly. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Responsibilities: Demonstrates basic understanding of emergency call system and nurse paging systemGreets visitors immediately upon arrivalProfessionally handles all phone calls and routes callers or answers questions in a timely and courteous mannerOffers refreshments (coffee, water, etc.) to visitors, where applicableGreets all residents, associates, and visitors with a warm smile and pleasant tone of voiceManages doctor appointment bookManages beauty and barber appointment bookActs as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)Keeps lobby clean and neat, free of clutter and trashReports any mal-functioning equipment to maintenance EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATICATION High school diploma or equivalent certificate preferred.Possesses expert knowledge of telephone system and capable of teaching others SKILLS AND ABILITIES Possesses expert knowledge of telephone system and capable of teaching othersDemonstrates proficient computer skills (word processing, email, internet, Excel, etc.)Maintains awareness of all daily activities (and changes)Has full knowledge of the administrative staff, ownership, and management companyPossesses excellent verbal communication skills BENEFITS We believe in offering our employees competitive pay. To learn more about our pay and benefits, please apply today!

Keywords: Benchmark Senior Living, Springfield , Community Receptionist, Administration, Clerical , Agawam, Massachusetts

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