Remote Customer Service Representative

Company: Zuzick & Associates
Location: Concord
Posted on: July 5, 2025

Job Description:

At Zuzick & Associates, Globe Life/AIL we provide permanent benefits for union and association members across the United States. I am looking to expand my team and train new managers from an entry level position over the next 90-120 days. This is 100% work from home and I’m looking for coachable and competitive people looking to fast track into leadership roles over the next 3-6 months. Responsibilities Include: Answering incoming customer inquiries Booking appointments w/ clients to go over their coverage options Collaborate w/ management teams to stay updated on new products, services, and policies Engage w/ clients in a friendly & professional manner, while actively listening to their concerns Offer support & solutions to customers in accordance with the company’s customer service policies Requirements Include: Working computer w/ camera for Zoom Flexible Schedule Good people skills Honest, Integrity, and Dependability Benefits Include: Full training provided 100% Virtual Work from Home Career growth and advancement opportunities Weekly pay & compounding bonuses Residual Income Union benefits with the OPEIU, Local 277 First year agent average 65k First year manager average 90-120k

Keywords: Zuzick & Associates, Springfield , Remote Customer Service Representative, Customer Service & Call Center , Concord, Massachusetts