Floral designer/Manager

Company: Frank Langone's Flowers
Location: Springfield
Posted on: October 14, 2020

Job Description:

RESPONSIBILITIES: Fulfill daily orders for arrangements, funeral pieces, weddings, proms, holiday specials with exceptional design standards of the shop Communicate and collaborate closely with the owner to facilitate day to day operations and be able to relay daily, weekly and monthly goals to the design team and delivery staff Deliver exceptional customer service consistently and in a friendly and professional manner Ability to work a flexible schedule for holidays, weddings, and funerals Supervise, train and schedule staff as needed Maintain and control inventory of flowers, plants and hard goods Update staff on policies and procedures for daily operations as well as for busier holidays when added staff are present Responsible for staff productivity and compliance with shop policies and procedures Effectively and efficiently manage all incoming orders through phone, fax and wire service Oversee sales floor and window displays to reflect optimum sales potential and customer interest. Updated to reflect current season and holiday Care and maintenance of flowers, plants, displays and merchandise in storefront Ensure that all floral deliveries are delivered on time, in excellent condition, as the customer specified, in a friendly manner. Be able to think and respond efficiently (with the shop mission of quality and customer service in mind) to all questions and concerns as they arise CANDIDATE QUALIFICATIONS: Must have floral design experience and managerial capabilities Must have proficient knowledge and understanding of many popular plants and flowers Must have working knowledge of DOVE as well as basic computer skills Knowledge of working with social media a plus Expertise in flower shop procedures and best practice Must have the ability to exercise good judgement for best practices and possess strong decision making skills Hardworking and passionate about flowers, plants, design and achieving shop/business goals

Keywords: Frank Langone's Flowers, Springfield , Floral designer/Manager, Executive , Springfield, Massachusetts