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VP-Operations - IRETC

Company: Investors Title Insurance Company
Location: Springfield
Posted on: February 23, 2021

Job Description:

Springfield ,-- Illinois Full-Time Nov 18, 2020 VP Operations
Illinois Real Estate Title Center
Springfield, Illinois

(could also be based out of Bloomington, Peoria and Champaign) Join our Team! Illinois Real Estate Title Center, managed by publicly traded underwriter Investors Title Insurance Company, has an exciting opportunity for an industry experienced, well-rounded operations leader. The VP-Operations is responsible for managing and maintaining all agency production operations (including underwriting, search and settlement operations), supervising personnel and supporting business development strategies. In this role, you will play an integral part in Investors Title National Markets working directly with the VP-National Markets Operations and alongside the other--Agency Operations Representatives to contribute to the overall success of National Markets operations. Position Responsibilities: Office Operations

  • Manage office operations to include hiring, training and evaluating the performance of agency production staff.
  • Arrange satisfactory network of providers in conjunction with home office and owners for title evidence and settlement services.
  • Organize office work to provide excellent service and quality of product to meet company standards as expected by the agency's owners and clients.
  • Manage office operations at optimal levels to achieve income and profit goals.
  • Perform regular underwriting and settlements (as applicable) file reviews to ensure agency compliance with--underwriting and settlement guidelines.
  • Implement and follow up on plans to correct deficiencies uncovered during annual audits, quarterly operations audits and claims experience.
  • Monitor agency underwriting and settlement functions (as applicable) by ensuring agency staff is properly trained, financial controls comply with--policy and service standard meet or exceed market demand. Title Operations
    • Manage and maintain acceptable A/R totals and number of pending files.
    • Ensure appropriate turnaround on commitments and final policies.
    • Manage title operations (underwriting and search) in coordination with Team Leads and with assistance of the Agency Manager and VP-National Markets Operations, if applicable
    • Ensure that underwriters and searcher(s) communicates material changes in orders affecting title insurance policy (i.e., additional searches requested, changes in loan amount, or consolidations).
    • Review and recommend pricing of search products on a quarterly basis to ensure the Agency is competitive and profitable. Settlement Operations
      • Manage settlement operations with assistance of the Agency Manager and VP-National Markets Operations, if applicable
      • Work with bank accounting departments as needed to keep settlement and operation accounts properly reconciled. Business Development
        • Cooperate and collaborate with Agency Manager and Marketing Officer to maximize agency profitability and effectiveness.
        • Develop and maintain a positive relationship with and referral network from owner lenders, realtors, builders, etc. and non-owner banks, attorneys, mortgage lenders, builders and realtors by providing information and training and utilizing business development tools.
        • Continually seek ways to improve penetration level of internal referrals from owners. Other Duties
          • Attend monthly National Markets operations calls led by VP -National Markets Operations to collaborate with other managed agency Operations Representatives.
          • Be involved with all National Markets operations initiatives in regards to improving productivity, leadership, staff management, business development opportunities and overall operational efficiency.
          • Attend board meetings of the agency upon request.
          • Communicate with Marketing Officer on a regular basis to understand market progress and operational implications.
          • Implement adequate financial controls with Agency Manager and follow appropriate financial procedures.
          • Perform quarterly file reviews to ensure that the agency is following all policies and procedures as it relates to title and settlement. Position Qualifications:
            • Completion of four year college degree or equivalent training and experience.
            • Prior legal real estate, lending or title insurance related experience required.
            • Previous management experience in title agency operations, mortgage lending, legal support or loan origination preferred.
            • Proven ability to manage people, including 1-3 years of prior supervisory experience.
            • Good organizational and process management skills.
            • Strong written and oral communication skills. Recognized as an industry leader, Investors Title Insurance Company provides residential and commercial title insurance and innovative business solutions for our partners. The Company has been recognized with an AM Best rating of A, assigned a Financial Stability Rating of A" Unsurpassed from Demotech and a Kroll Rating of A. Working at Investors Title, you will find a dynamic and supportive culture, the training and development you need to succeed, a variety of career paths, work/life balance, and excellent benefits. The Company is an equal opportunity employer. As such, the Company offers equal employment opportunities without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, veteran status and other protected class characteristics.

Keywords: Investors Title Insurance Company, Springfield , VP-Operations - IRETC, Executive , Springfield, Massachusetts

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