Information Technology Manager

Company: KEPRO (The Keystone Peer Review Organization), Inc
Location: Springfield
Posted on: April 10, 2021

Job Description:

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page: KEPRO is a rapidly growing national quality improvement and care management organization. We work to ensure that over 20 million people receive the right care, at the right time, in the right setting.--KEPRO is seeking resumes for a highly experienced professional. Summary Description Responsible for oversight and maintenance of local IT activities related to systems and processes including valid data collection and processing, timely and accurate reporting, local IT infrastructure, security and disaster recovery. Serves as direct point of contact and SME for the State in matters related to systems, file transfer, data QA and related technical matters. Accountabilities

• Provide oversight and technical knowledge for system performance for Prior Authorization and related activities.
• Ensure integration between computer and telephony systems and any state systems.
• Coordinate with the State and corporate ITS resources for any file transfers required by the contract.
• Coordinate with Reporting Analyst, Call Center Manager and clinical SME's to ensure reporting is accurate and timely.
• Supervise all program IT related functions and coordinate with corporate functional resources as needed. The list of accountabilities is not intended to be all-inclusive and may be expanded to include other duties that management may deem necessary from time to time. Qualifications
  • Bachelor's degree in Computer Science or related field preferred. Knowledge, Skills, Abilities
    • Strong command (subject matter expert [SME] level) of standard desktop applications such as Word, Excel, Visio, Project, Outlook, etc.
    • Thorough understanding of desktop computers and peripherals as well as Local Area and Wide Area networking and telephone systems.
    • Superior communication (both written and verbal)
    • High commitment to customer satisfaction.
    • Effectively teach both groups and individuals.
    • Think clearly, creatively and logically.
    • Independently seek solutions utilizing manuals and other resources.
    • Adapt to flexible work hours and be on-call.
    • Effectively supervise and check the work of others.
    • Troubleshoot and repair equipment.
    • Explain technical concepts to non-technical internal/external customers.
    • Maintain a positive attitude and contribute both as an individual and a team member to achieve the goals of the department. Experience
      • Experience with Illinois Medicaid's claims-processing requirements to the extent required to oversee all information system aspects of the contract. Mental and Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made as required by law in an attempt to enable an individual with a disability to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time; key and/or control objects; interact extensively with internal and external customers; occasionally lift and/or move objects weighing up to 10 pounds; and occasionally travel within the state. KEPRO offers challenging careers, excellent benefits and opportunities for advancement. For consideration, please submit resume and cover letter with salary requirements.--Only those candidates identified for an interview will be contacted.--No Phone Calls Please. Visit our website at www.KEPRO.com for more information on the KEPRO Family of Companies. EOE AA M/F/Vet/Disability KEPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: KEPRO (The Keystone Peer Review Organization), Inc, Springfield , Information Technology Manager, Executive , Springfield, Massachusetts