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Account Manager

Company: Bigtincan
Location: Agawam
Posted on: January 13, 2022

Job Description:

  • Achieve target renewal rates and upsell targets.
  • Lead customer business review meetings providing ideas and strategies related to the use and implementation of our product.
  • Monitor customer engagement and develop methods to drive adoption of Bigtincan.
  • Work closely with Customer Success to upsell/cross-sell products and services.
  • Manage the customers contract to ensure compliance e.g., license count, product offering, services and other contract requirements.
  • Maintain SFDC Opportunity/Account records & attach relevant documents.
  • Travel as needed for customer meetings and conferences.Desired Skills and Experience:
    • Minimum of 2 years of successful customer support
    • BA/BS Degree or equivalent experience
    • Highly motivated, goal oriented and persistent
    • Strong project management, organization, time management and multitasking skills
    • Excellent relationship building and influencing skills
    • Works effectively within a team
    • Excellent written, verbal, listening and presentation skillsby Jobble

Keywords: Bigtincan, Springfield , Account Manager, Executive , Agawam, Massachusetts

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