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Project Manager/Scrum Master

Company: MassMutual
Location: Springfield
Posted on: January 15, 2022

Job Description:

Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? At MassMutual, we help millions of people find financial freedom, offer financial protection and plan for the future. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual.**Who We Are - MassMutual**At MassMutual, we help millions of people find financial freedom, offer financial protection, and plan for the future. We're passionate about helping millions of people find financial freedom and this passion has driven our approach to developing meaningful experiences for our customers. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. MassMutual was named a Top Place to Work in 2019 according to The Boston Globe and No. 84 on the Fortune 500 list of largest companies.**Meet the Team - Data Analytics**It is an exciting time at MassMutual! MassMutual is going through a Digital Transformation, continuing to be a leading customer-centric company. The Data Analytics team, part of MassMutual's new Enterprise Technology Experience organization, is comprised of highly skilled, collaborative problem solvers who are motivated to create innovative solutions that exceed the changing needs of our customers and move MassMutual - and the industry - forward. The team culture is collaborative, cross-functional, and uses old and new technologies combined with the work/life balance.**Current Initiatives:**+ Enterprise-wide transition to a unified and governed strategic BI Platform+ Expansion of Digital Operations footprint, and growing need for access to actionable data insights+ Revitalization of analytics and reporting applications to support changing industry needs and expectations**Job Description**The Data Analytics team seeking an outstanding Project Manager/Scrum Master. This individual will help manage the expansion and growth of our business intelligence portals at MassMutual. The Project Manager will be expected to support the management and tracking of product/program delivery, organization of initiatives, KPIs/metrics, team documentation, and roadmap planning. In addition, the Project Manager will take on broader responsibilities, such as providing input to roadmaps for capacity planning or assisting in consolidating and prioritizing requirements from various groups. The expectation of the Project Manager includes being adept at problem solving, effectively communicating, and having structured thinking.**Objectives and Responsibilities**+ Lead broad scope projects with medium to long-term focus+ Ability to manage more than one team(s) in an Agile environment+ Engage with all levels across the enterprise managing relationships and expectations+ Accountable for managing and driving program/ project execution on time and on budget+ Identify, understand, and work to mitigate issues and risks proactively with the project team, business partners, and leadership+ Work with technical leads and product managers to plan, develop technical scopes of work, and manage the execution of projects/product changes in response to requirements from stakeholders+ Lead project teams during all phases of the development life cycle including requirements gathering and analysis, design, build, pilot, implementation and continuous service+ Facilitate client and project team interactions including: backlog refinement, daily huddles, sprint planning, sprint retrospectives, sprint reviews, incident management and release management+ Be self-supportive in collaborating with peers to effectively deliver a robust solution for the business+ Drive process within a matrix management setting+ Serve as a conduit of knowledge between functional and technical teams+ Manage budget, timeline, and scope throughout the course of all assigned projects+ Elicit, translate and simplify requirements+ Document and organize acceptance criteria for user stories+ Coordinating end-to-end testing in partnership with Business Analysts, Product Designers and Quality Assurance Engineers+ Work with product managers to define improvements to business processes, assist decision makers in gathering information to make decisions, and help quality assurance test solutions+ Develop plans for continuous service to support implementation of products+ Act as a champion for data analytic capabilities by communicating their benefits and how they can be implemented+ Motivate teams to work together, communicate, and deliver+ Navigate ambiguity to deliver results**Knowledge, skills, and abilities**+ Bachelors degree+ 5-7 years managing and driving the execution of complex projects+ 3 years of Agile product delivery experience+ 2 years if experience with driving the execution of data analytics/business intelligence projects+ PM Certification (PMP and/or Agile Scrum Master)+ Expert with project management tools and techniques, such as JIRA, Confluence, Scrum and Kanban+ Excellent interpersonal communication, conflict management, coordination, and planning skills with cross-functional teams+ Skilled in applying judgment to balance process compliance with achievement of business objectives+ Experience in/working in partnership with technical roles, such as an engineers, developers, data scientists, etc.+ Project leadership experience focused on engaging others in the delivery and execution of technical solutions and service deliverables+ Ability to assess a project's scope and the team's ability to execute+ Outcome oriented with the ability to drill down from the big picture to process details+ Ability to communicate objectives, plans, status, and results clearly+ Strong leadership skills and influencer+ Ability to collaborate across diverse teams and organizations+ Strong organizational skills and detail oriented+ Solid grasp of software technologies and stacks**Why Join Us**We've been around since 1851. During our history, we've learned a few things about making sure ourcustomers are our top priority. In order to meet and exceed their expectations, we must have the bestpeople providing the best thinking, products and services. To accomplish this, we celebrate an inclusive,vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.**Recognized as a 2019 World's Most Ethical Company** by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual._MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status._

Keywords: MassMutual, Springfield , Project Manager/Scrum Master, Executive , Springfield, Massachusetts

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