General Manager
Company: Life Hospitality
Location: Lenox
Posted on: May 13, 2022
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Job Description:
Job Description LOOKING FOR DYNAMIC GENERAL MANAGER FOR
LIFESTYLE BOUTIQUE HOTEL --- LIFE HOUSE BERKSHIRES Our property in
Lenox, MA is looking for one General Manager to join our strong
team. Our ideal candidate is a self-starter, punctual, and
reliable. THE COMPANY Life House is a collection of locally-rooted
hotels for discerning travelers. We create beautiful, comfortable
spaces with authentic narratives to encourage more meaningful and
more frequent travel. We are looking for a dynamic General Manager
to join our team https://www.lifehousehotels.com GENERAL MANAGER
The General Manager is responsible for all aspects of the hotel
operation, including the overall guest experience, front office,
housekeeping, maintenance, and all hotel operations. This role
requires strong leadership and a genuine desire to meet the demands
of a design-led and tech-forward hotel environment. If you are
interested in playing a critical role at a fast-growing
tech-enabled hospitality company, this role is for you
Responsibilities Include --- Lead team of House Managers and room
attendants and maintenance team --- Ensure on-brand and
high-quality hotel guest experience --- Ensure property operates in
alignment with our brand standards and SOPs --- Create experiences
for organic human connection and a sense of belonging for our
guests --- Own and troubleshoot any on-property or guest issues ---
Recruit, hire, and train house managers and all restaurant FOH
employees --- Schedule House Manager and restaurant FOH team
efficiently to provide a high-quality guest experience while
maintaining appropriate labor costs --- Ensure that costs are being
effectively managed to allow the property to be in line with budget
and profitability --- Manage operating supplies and liquor
inventories --- Manage special projects such as property
improvements, special events, menu improvements, etc. ---
Collaborate with the F&B team to ensure standards are always
being maintained --- Manage VIPs --- Establish and maintain a
positive workplace culture and a sense of community Our Ideal
Candidate --- Warm, accessible, and genuine who possesses an
enthusiasm for hospitality that carries beyond the traditional
expectation and into his or her daily responsibilities --- Natural
connector who thrives on bringing people together and creating a
sense of community --- Has an intimate connection to the
locale/community of Life House Berkshires, with a local IG
following (preferred) --- Organically creates spaces and
experiences that feel personal and unique --- Authentic storyteller
who can encourage dialogue, open conversation, and connection ---
Open to new perspectives Qualifications --- Min 4 years hotel
leadership experience preferred --- Some food & beverage experience
preferred --- Previous management experience required --- Excellent
leadership and communication skills --- Strong track record of
managing controllable expenses, motivating teams, and maintaining
exceptional service levels through a keen eye for detail ---
Proficient in basic HR functions such as hiring, training,
scheduling, etc --- Proficient in basic computer skills such as
excel, POS software, PMS software, etc --- Experienced with G-Suite
and its various applications (docs, sheets, calendar, etc.) ---
Familiar with Asana and Slack (preferred) --- Familiar with Apple
products and applications (preferred) Compensation & Benefits ---
Competitive salary --- Excellent benefits package --- Opportunity
to work in an environment fostering an innovative approach to hotel
operations that encourages initiative and leadership --- Working
with highly talented people who are extremely passionate about
their craft --- Leadership & professional development growth
opportunities --- Paid time off & vacation --- Referral program We
provide excellent training for our General Managers with our
proprietary technology, and we aim in providing our guests with the
utmost care and service. If you are interested in joining the Life
House family, please send us your resume for consideration. Please
be sure to include your phone number and email. We look forward to
hearing from you. Life House is an equal opportunity employer and
considers all qualified applicants equally without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, veteran status, or disability status. LIFE HOUSE BRAND
PILLARS: THOUGHTFUL Being thoughtful means considering each detail
in the context of our larger objectives. We remain thoughtful
through research and looking beyond the surface to find deeper
stories and create more meaningful experiences. AUTHENTIC Being
authentic means telling a true and cohesive story. From interior
design to uniforms, menus, programming, music, and the people we
hire, authenticity creates a cohesive story that serves as a point
of connection for our guests. HEALTHY We believe that a healthy
action has a ripple effect that promotes more healthy behavior. A
healthy meal, morning meditation or even a generous conversation
with our staff can galvanize a world movement. COMMUNITY ORIENTED
Being community-oriented means we create spaces and experiences
built for organic human connection. Meeting new people through
travel, especially locals, allows guests to feel like they belong.
MODERN LUXURY We believe luxury is a function of attention to
detail, communication, generosity and access to authentic
experiences. We must create spaces where our guests feel taken care
of, that they---re getting an experience that feels personal and
unique. Available shifts and compensation: We have available shifts
all days of the week. Compensation depends on your experience.
About Life Hospitality: Life Hospitality is the hotel-management
arm of Life House that represents the great people on the ground of
our rapidly expanding collection of independent hotels and food &
beverage venues across the world. By applying to this job, you
agree to receive periodic text messages from this employer and
Homebase about your pending job application. Opt out anytime. Msg &
data rates may apply. Powered by Homebase. Free employee
scheduling, time clock and hiring tools.
Keywords: Life Hospitality, Springfield , General Manager, Executive , Lenox, Massachusetts
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