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Assistant Program Director

Company: College Internship Program Inc
Location: Lee
Posted on: May 15, 2022

Job Description:

This is a key leadership position at CIP's original center location in Lee, MA (CIP Berkshire). This role oversees student services, programming quality, and direct support staff training, onboarding, and orientation for all CIP programs.

Key Objectives

  • Primary support for day-to-day service delivery and service quality
  • Assessment and evaluation in order to ensure student success and growth
  • Oversees, develops, and enables direct support staff to deliver program and service excellence (including ensuring direct support staff is trained, onboarded, oriented, and ready)
  • Ensures appropriate application of organizational tools and resources in order to achieve programming goals
  • Develops relationships with local higher education and vocational partnerships and alliances, in alignment with academic and career function especially
  • Develops a leadership pipeline at the functional management level
    Standard ActivitiesAdministrative/Management
    • Supervises program coordinator staff
    • Provides leadership, education and ongoing support to staff, students, parents, and community partners as needed
    • Ensures consistency of programming and procedures with CIP standards
    • Develops staff training activities in conjunction with the Program Director and National Learning and Development Director.
    • Plans and coordinates student and staff schedules in conjunction with center Office Manager and Program Director.
    • Serves as main point of contact for the center when the Program Director is unavailable, maintaining a high level of service to students, parents, and staff
    • Ensures that student issues or incident are resolved tactfully and confidentiallyStudent Services
      • Ensure standards and practices that promote excellence in all programming areas
      • Support the Program Director in the resolution of complaints and/or issues
      • Present and train on topics including classroom management, instructional design and course assessments, or ensure delivery of the same by other resources
      • Recommend and administer policies and procedures for effective service delivery and staffing structuresOutreach/Marketing
        • Assist functions in the development of professional relationships and community partnerships
        • Collaborate with the Program Director on special events
        • Prepare for and participate in/on a variety of college and community committees, workshops, meetings, training sessions, task forces, and conferences
        • Plan, attend, and participate in panels, meetings, conferences as needed
        • Other duties as assigned
          Skills, Education and Requirements
          • Bachelor in Education, Special Education, Psychology, Counseling, Social Work, Human Services, or a related Business field; Master's preferred4+ years of experience working in a related field and 2+ years of experience in a management position
            • Belief in and knowledge of the potential abilities and skills of people living with learning and attention differences
            • Experience working in private school environments, working with referral sources, families, and direct services with clients and students
            • Must be able to adjust work schedule as required including occasional early evenings and occasional weekend day
            • 0-25% travel, mostly local

Keywords: College Internship Program Inc, Springfield , Assistant Program Director, Executive , Lee, Massachusetts

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