Manager, Business Systems Analysis
Posted on: May 15, 2022
Product Owner - DAS Business Performance
Primary Location: Hermitage, TN
Are you passionate about technology and interested in joining a
community of collaborative colleagues who respectfully and
courageously seek to challenge the status quo? If so, read on to
learn more about an exciting opportunity with Deloitte's
Information Technology Services (ITS). We are curious and life-long
learners focused on technology and innovation.
Work you'll do
The Product Owner is the member of the Agile Team responsible for
defining Stories and prioritizing the Team Backlog to streamline
the execution of program priorities while maintaining the
conceptual and technical integrity of the Features or components
for the team. Take a significant role in quality control and is the
only team member empowered to accept stories as done. Has
significant relationships and responsibilities outside the local
team, including working with Product Management, who is responsible
for the Program Backlog, to prepare for the Program Increment (PI)
- Drive, Prepare & Participate in PI Planning: Heavily involved
in program backlog refinement and prep for PI planning and
participates in the planning event itself. Responsible to update
the team backlog and to review and contribute to the program
Vision, Roadmap, and content presentations. During the PI Planning
event, the PO is involved with story definition, providing the
clarifications necessary to assist the team with their story
estimates and sequencing. The PO also drafts the team's specific
objectives for the upcoming Program Increment.
- Maintain the Team Backlog: Primary responsibility to work with
System Architect/Engineering and other stakeholders for building,
editing, and maintaining the team backlog that consists of user
stories, defects and enablers. Responsible to ensure the backlog
items are prioritized based on user value, time, and other team
dependencies determined in the PI planning meeting and refined
during the PI.
- Iteration Planning: Responsible to review and reprioritize the
backlog as part of the prep work for Iteration Planning, including
coordination of dependencies with other POs or Teams. During the
iteration planning meeting, the PO is the primary source for story
detail and priorities and has the responsibility of accepting the
final iteration plan.
- Participate in establishing Features: Assists the Product
Manager in establishing Features in collaboration with the Program
- Story Elaboration: Responsible to elaborate Program backlog
items (Features, Enablers) into user stories for implementation.
This may happen before the iteration, during iteration planning, or
during the iteration. While any team member can write stories and
acceptance criteria, the PO has the primary responsibility for
maintaining the flow by having approximately two iterations' worth
of stories ready in the team backlog always.
- Support Acceptance Test-Driven Development: Participate in the
development of story acceptance criteria, draft them when feasible,
and provide examples in support of ATDD specification by
- Accept Stories: Responsible accept stories as done, including
validation that the story meets acceptance criteria and has the
appropriate, persistent acceptance tests, and that it otherwise
complies its Definition of Done (DoD). Assures that quality
standards are met, focusing primarily on fitness for use.
- Work with System Architect/Engineering to Understand Enabler
Work: Responsible to understand the scope of the upcoming enabler
work and to work with System and Solution Architect/Engineering
establish a capacity allocation for technical work, and to assist
with decision-making and sequencing of the technological
infrastructures that will host the new business functionality.
- Produce & Deliver Demos and the User Acceptance Testing (UAT)
process: Responsible to review and accept stories based on the Team
iteration demo. Participate in the collection and assessment of
Metrics, including evaluation of business value achieved versus
plan, and actively participate in the inspect and adapt
- Supervise offshore Product Owners and BSAs to assure quality
Information Technology Services (ITS) helps power Deloitte's
success. ITS drives Deloitte, which serves many of the world's
largest, most respected organizations. We develop and deploy
cutting-edge internal and go-to-market solutions that help Deloitte
operate effectively and lead in the market. Our reputation is built
on a tradition of delivering with excellence.
The -2,500 professionals in ITS deliver services including:
- Security, risk & compliance
- Technology support
- Relationship management
Deloitte Application Studios (DAS)
Deloitte Application Studios (DAS) is the internal software and
applications development team responsible for delivering
leading-edge technologies to Deloitte professionals. Their broad
portfolio includes web and mobile productivity tools that empower
our people to log expenses, enter timesheets, book travel and more,
anywhere, anytime. DAS enables our client service professionals
through a comprehensive suite of applications across the business
lines. In addition to application delivery, DAS offers full-scale
design services, a robust mobile portfolio, cutting-edge analytics,
and innovative custom development.
- BSA in a Computer Science related field or in a Business
- 5+ years of experience supporting multiple software delivery
projects in various IT roles.
- 3+ years of Business Analyst or System Analysis
- 2+ years of direct stakeholder/client facing requirement
collaboration and product demos
- 2+ years of Quality Assurance experience.
- In-depth knowledge of agile software development lifecycles
including either Lean-Agile &/or SAFe.
- Familiarity with a standard backlog tracking tool such as Azure
DevOps (ADO) or JIRA or MS TFS
- Experience with test plan creation
- Ability to work with solutions, technologies, and development
- Contribute to vision and program backlog, in collaboration with
Product Manager, Architect, and the Program
- Establishes & Defines User Stories which support those
Features. Deconstruct Features into Stories.
- Makes decisions regarding the team backlog and implementation,
coordinating buy-in from Product Manager & Architect.
- Defines the iterations and accepts iteration increments.
- Drives iteration goals and iteration content via prioritized
stories, in collaboration with Product Manager, Architect, and the
- Establishes story acceptance criteria, accepts stories into the
- Produce and Deliver the System Demo and the User Acceptance
Testing process for program stakeholders, coordinating buy-in from
Product Manager & Architect.
- Coordinate dependencies with other team's POs when needed.
- Work across Agile Teams to define and implement improvement
stories that will increase the velocity and quality of the
- Financial Concepts
- Limited immigration sponsorship may be available.
- If based in Hermitage/Nashville, ability to travel up to 10%
(While 10% of travel is a requirement of the role, due to COVID-19,
non-essential travel has been suspended until further notice.)
- If not based in Hermitage/Nashville, ability to travel up to
70% (While 70% of travel is a requirement of the role, due to
COVID-19, non-essential travel has been suspended until further
- Experience with Automated QA tools is a plus
- Experience in a professional services organization is a
- Experience with Behavior Driven Development (BDD)
- SAFe Product Owner / Product Manager (POPM) or other Scaled
Agile certifications a plus.
- Industry Knowledge of Client Engagement Planning
- Limited immigration sponsorship may be available
How you'll grow
At Deloitte, our professional development plan focuses on helping
people at every level of their career to identify and use their
strengths to do their best work every day. From entry-level
employees to senior leaders, we believe there's always room to
learn. We offer opportunities to help sharpen skills in addition to
hands-on experience in the global, fast-changing business world.
From on-the-job learning experiences to formal development programs
at Deloitte University, our professionals have a variety of
opportunities to continue to grow throughout their career. Explore
Deloitte University, The Leadership Center.
At Deloitte, we know that great people make a great organization.
We value our people and offer employees a broad range of benefits.
Learn more about what working at Deloitte can mean for you.
Our positive and culture inspires our people to do their best work
every day. We celebrate individuals by recognizing their uniqueness
and offering them the flexibility to make daily choices that can
help them to be balanced, centered, confident, and aware. We offer
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prepared and confident. To help you with your interview, we suggest
that you do your research: know some background about the
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recruiting tips from Deloitte professionals.
Deloitte will consider for employment all qualified applicants,
including those with criminal histories, in a manner consistent
with the requirements of applicable state and local laws. See
notices of various ban-the-box laws where available.
For individuals assigned and/or hired to work in Colorado, Deloitte
is required by law to include a reasonable estimate of the
compensation range for this role. This compensation range is
specific to the State of Colorado and takes into account the wide
range of factors that are considered in making compensation
decisions including but not limited to skill sets; experience and
training; licensure and certifications; and delivery model. We
would not anticipate that the individual hired into this role would
land at or near the top end of the range, but such a decision will
be dependent on the facts and circumstances of each case. A
reasonable estimate of the range is $95,500 to $159,165.
You may also be eligible to participate in a discretionary annual
incentive program, subject to the rules governing the program,
whereby an award, if any, depends on various factors, including,
without limitation, individual and organizational performance.
Keywords: Deloitte, Springfield , Manager, Business Systems Analysis, Executive , Springfield, Massachusetts
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