Manager, Business Systems Analysis

Company: Deloitte
Location: Springfield
Posted on: May 15, 2022

Job Description:

Product Owner - DAS Business Performance

Primary Location: Hermitage, TN

Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte's Information Technology Services (ITS). We are curious and life-long learners focused on technology and innovation.

Work you'll do
The Product Owner is the member of the Agile Team responsible for defining Stories and prioritizing the Team Backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the Features or components for the team. Take a significant role in quality control and is the only team member empowered to accept stories as done. Has significant relationships and responsibilities outside the local team, including working with Product Management, who is responsible for the Program Backlog, to prepare for the Program Increment (PI) Planning meeting.

Responsibilities:

• Drive, Prepare & Participate in PI Planning: Heavily involved in program backlog refinement and prep for PI planning and participates in the planning event itself. Responsible to update the team backlog and to review and contribute to the program Vision, Roadmap, and content presentations. During the PI Planning event, the PO is involved with story definition, providing the clarifications necessary to assist the team with their story estimates and sequencing. The PO also drafts the team's specific objectives for the upcoming Program Increment.
• Maintain the Team Backlog: Primary responsibility to work with System Architect/Engineering and other stakeholders for building, editing, and maintaining the team backlog that consists of user stories, defects and enablers. Responsible to ensure the backlog items are prioritized based on user value, time, and other team dependencies determined in the PI planning meeting and refined during the PI.
• Iteration Planning: Responsible to review and reprioritize the backlog as part of the prep work for Iteration Planning, including coordination of dependencies with other POs or Teams. During the iteration planning meeting, the PO is the primary source for story detail and priorities and has the responsibility of accepting the final iteration plan.
• Participate in establishing Features: Assists the Product Manager in establishing Features in collaboration with the Program stakeholders/sponsors.
• Story Elaboration: Responsible to elaborate Program backlog items (Features, Enablers) into user stories for implementation. This may happen before the iteration, during iteration planning, or during the iteration. While any team member can write stories and acceptance criteria, the PO has the primary responsibility for maintaining the flow by having approximately two iterations' worth of stories ready in the team backlog always.
• Support Acceptance Test-Driven Development: Participate in the development of story acceptance criteria, draft them when feasible, and provide examples in support of ATDD specification by example.
• Accept Stories: Responsible accept stories as done, including validation that the story meets acceptance criteria and has the appropriate, persistent acceptance tests, and that it otherwise complies its Definition of Done (DoD). Assures that quality standards are met, focusing primarily on fitness for use.
• Work with System Architect/Engineering to Understand Enabler Work: Responsible to understand the scope of the upcoming enabler work and to work with System and Solution Architect/Engineering establish a capacity allocation for technical work, and to assist with decision-making and sequencing of the technological infrastructures that will host the new business functionality.
• Produce & Deliver Demos and the User Acceptance Testing (UAT) process: Responsible to review and accept stories based on the Team iteration demo. Participate in the collection and assessment of Metrics, including evaluation of business value achieved versus plan, and actively participate in the inspect and adapt workshop.
• Supervise offshore Product Owners and BSAs to assure quality deliverables.
  The team
  Information Technology Services (ITS) helps power Deloitte's success. ITS drives Deloitte, which serves many of the world's largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.
  
  The -2,500 professionals in ITS deliver services including:
  
  • Security, risk & compliance
  • Technology support
  • Infrastructure
  • Applications
  • Relationship management
  • Strategy
  • Deployment
  • PMO
  • Financials
  • Communications
    Deloitte Application Studios (DAS)
    Deloitte Application Studios (DAS) is the internal software and applications development team responsible for delivering leading-edge technologies to Deloitte professionals. Their broad portfolio includes web and mobile productivity tools that empower our people to log expenses, enter timesheets, book travel and more, anywhere, anytime. DAS enables our client service professionals through a comprehensive suite of applications across the business lines. In addition to application delivery, DAS offers full-scale design services, a robust mobile portfolio, cutting-edge analytics, and innovative custom development.
    
    Qualifications
    
    Required Qualifications:
    
    • BSA in a Computer Science related field or in a Business related field
    • 5+ years of experience supporting multiple software delivery projects in various IT roles.
    • 3+ years of Business Analyst or System Analysis experience.
    • 2+ years of direct stakeholder/client facing requirement collaboration and product demos
    • 2+ years of Quality Assurance experience.
    • In-depth knowledge of agile software development lifecycles including either Lean-Agile &/or SAFe.
    • Familiarity with a standard backlog tracking tool such as Azure DevOps (ADO) or JIRA or MS TFS
    • Experience with test plan creation
    • Ability to work with solutions, technologies, and development teams.
    • Contribute to vision and program backlog, in collaboration with Product Manager, Architect, and the Program stakeholders/sponsors.
    • Establishes & Defines User Stories which support those Features. Deconstruct Features into Stories.
    • Makes decisions regarding the team backlog and implementation, coordinating buy-in from Product Manager & Architect.
    • Defines the iterations and accepts iteration increments.
    • Drives iteration goals and iteration content via prioritized stories, in collaboration with Product Manager, Architect, and the Program stakeholders/sponsors.
    • Establishes story acceptance criteria, accepts stories into the baseline.
    • Produce and Deliver the System Demo and the User Acceptance Testing process for program stakeholders, coordinating buy-in from Product Manager & Architect.
    • Coordinate dependencies with other team's POs when needed.
    • Work across Agile Teams to define and implement improvement stories that will increase the velocity and quality of the program.
    • Financial Concepts
      • Limited immigration sponsorship may be available.
        • If based in Hermitage/Nashville, ability to travel up to 10% (While 10% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)
        • If not based in Hermitage/Nashville, ability to travel up to 70% (While 70% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)
          Preferred Qualifications:
          
          • Experience with Automated QA tools is a plus
          • Experience in a professional services organization is a plus.
          • Experience with Behavior Driven Development (BDD)
          • SAFe Product Owner / Product Manager (POPM) or other Scaled Agile certifications a plus.
          • Industry Knowledge of Client Engagement Planning
          • Limited immigration sponsorship may be available
            How you'll grow
            At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.
            
            Benefits
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            For individuals assigned and/or hired to work in Colorado, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of Colorado and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. We would not anticipate that the individual hired into this role would land at or near the top end of the range, but such a decision will be dependent on the facts and circumstances of each case. A reasonable estimate of the range is $95,500 to $159,165.
            
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Keywords: Deloitte, Springfield , Manager, Business Systems Analysis, Executive , Springfield, Massachusetts