Elliot Health System- RN Trauma Program Manager- Full time

Company: Elliot Health System
Location: Manchester
Posted on: May 21, 2025

Job Description:

About the Job:The RN Trauma Program Manager maintains continuous oversight and accountability for the overall operational, financial, and quality improvement efforts of the trauma program to maintain verification as an American College of Surgeons (ACS) Level II Trauma Center. While reporting to the RN Director, Clinical Quality Programs, the RN Trauma Program Manager maintains a "dotted line" to the Trauma Medical Director, collaborating to directly improve the quality of care delivered to all trauma patients across the continuum of care.What You'll Do:

• In conjunction with the Trauma Medical Director, responsible for institutional compliance with verification standards as an American College of Surgeons (ACS) Level II Trauma Center.
• Maintains intimate knowledge of trauma care systems and protocols from pre-hospital care to rehab and outpatient follow up. Directly liaise with pre-hospital entities, inpatient nurse managers and ancillary support managers, front line trauma staff, Medical Directors, and ambulatory practices. Serve as a clinical expert and resource to staff caring for trauma patients.
• Maintain direct oversight of trauma program staff including the recruiting and retention of Trauma Registrar(s), Trauma Performance Improvement Coordinator(s), and the Injury Prevention Coordinator.
• Oversee regulatory and quality management requirements of the trauma registry in accordance with ACS verification standards. Collaborate with trauma registrar(s) and trauma analyst(s) to create data validation plans that ensure equitable data quality. Submit all data to the Trauma Quality Improvement database prior to deadlines.
• Develop and implement policies, procedures, and best practice guidelines related to the care of trauma patients and remains current with local, state, and national trends. Participate in state, regional, and national trauma committees to improve trauma care.
• Collaborate directly with the Trauma Medical Director to interpret national benchmarking reports through the Trauma Quality Improvement Program (TQIP); create performance improvement annual goals based off these metrics.
• Work directly with the Trauma Medical Director (TMD) to present quality reviews of patient cases through the Trauma Multidisciplinary Peer Review Committee (TMPRC). Responsible for meeting agendas, case presentation, minutes, and action items related to reviews.
• Work directly with the Trauma Medical Director (TMD) to present overall operational data, guideline adherence data, and ACS metric adherence to TMPRC and system leaders via the Trauma Operations Committee.
• Conduct an ongoing assessment of the trauma program to develop and coordinate educational activities and in-service activities across all patient care and ancillary service departments in the hospital.
• Collaborate with the Injury Prevention Coordinator and trauma registry staff to identify "Top 3 Mechanisms of Injury" and implement an annual plan that focuses on prevention of injury. Monitors national trends and participates in community outreach programs such as "Stop the Bleed."
• Maintain stewardship of trauma billing, collaborating with Revenue Integrity to ensure appropriate coding and application of methodologies for reimbursement.
• Perform other duties as assigned.Who You Are:
  • Graduate of an accredited school of nursing with a bachelor's degree in nursing required. Master's degree preferred.
  • Current and valid RN license issued by the State of New Hampshire required. Basic Life Support (BLS) required. Advanced Cardiac Life Support (ACLS) required. Certified Emergency Nursing (CEN) and/or Critical Care Nursing (CCRN) preferred.
  • The following certifications are required within one year of hire if not already obtained:
    • Trauma Nurse Core Course (TNCC)
    • Trauma Care after Resuscitation (TCAR)
    • Trauma Certified RN (TCRN)
      • The following courses are required to be completed within one year of hire if not already obtained:
        • American Trauma Society's (ATS)Trauma Program Manager Course.
        • Society of Trauma Nurse's (STN) Trauma Outcomes and Performance Improvement Course (TOPIC) and Optimal Trauma Center Organization and Management Course (OPTIMAL)
        • Trauma Center Association of America's (TCAA) Basic Trauma Center Finance and Business course.
        • A minimum of five (5) years nursing experience in a trauma critical care unit or trauma emergency department required. Quality program coordination or management preferred.
        • Knowledge of best practices in care of the trauma patient. Knowledge of Lean Management System and A3 concepts preferred.
        • Proficiency in Microsoft Office Suite, including excel.Why You'll Love Us:
          • Health, dental, prescription, and vision coverage for full-time & part-time employees
          • Short-term, long-term disability, life & pet insurance
          • Tuition reimbursement
          • 403(b) Retirement savings plans
          • Continuous earned time accrual

Keywords: Elliot Health System, Springfield , Elliot Health System- RN Trauma Program Manager- Full time, Executive , Manchester, Massachusetts