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Supervisor, Clinical Operations

Company: Commonwealth Care Alliance
Location: Springfield
Posted on: May 9, 2020

Job Description:

The Supervisor, Clinical Operations works with Clinical Leadership, CCA clinicians and other departments to manage the operational, programmatic, and logistical needs of a site. Additionally, the Supervisor collaborates with leadership to develop and implement processes and procedures geared toward continuous quality improvement and operational efficiency. Finally, the Supervisor manages daily operational functions and contributes to short and long term operational planning.

  • Oversight of all site operations.
  • Ensure operational and organizational compliance and constant communication throughout all cross functional settings.
  • Develop and implement processes and procedures to enhance operational effectiveness and efficiency at the site.
  • Resolve any administrative problems and keep lines of communication open with staff to ensure high employee morale and a professional, healthy work environment.
  • Act as liaison between management, facilities personnel and various vendors to ensure optimal functioning of site. Work with leadership and others to initiate appropriate changes as needed.
  • Maintain, troubleshoot, and coordinate repairs of office equipment as needed and oversee ordering of medical and office supplies and purchasing of office equipment.
  • Exhibit effective, adaptive management style that promotes innovation, establishes work priorities, and helps advance CCA's mission and business objectives.
  • In conjunction with IT department and vendors, troubleshoot technology hardware, software and devices to improve efficiency and productivity of the practice.
    • BA degree or equivalent.
    • 3-5 years' experience
    • Demonstrated leadership skills, excellent verbal and written communication, organization and problem-solving skills.
    • Strong interpersonal and customer relations skills.
    • Ability to function effectively within a multidisciplinary team.
    • Demonstrated proficiency in MS Office Suite and ability to learn new technology systems.
    • Well-developed planning capabilities with a track record of achieving results and meeting deadlines.
    • Ability to maintain confidential work relationships and handle confidential information with discretion. #LI-AG1

Keywords: Commonwealth Care Alliance, Springfield , Supervisor, Clinical Operations, Healthcare , Springfield, Massachusetts

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