Quality Assurance Performance Improvement Coordinator (RN, Registered Nurse, QA, PI) - HomeCare

Company: Hartford HealthCare at Home
Location: Springfield
Posted on: May 5, 2025

Job Description:

Location Detail: 1 Northwestern Dr Bloomfield (10320)

Start here at Hartford HealthCare and work where every moment matters! What our nurses love about HHCAH:

--- Automatic enrollment into the Nurse Residency Program for all graduate RNs with less than one year of experience.

--- Tuition Reimbursement up to $5,250.00 after six months of employment and up to 40% tuition discounts with partnering institutions for colleague AND dependents

--- Loan forgiveness for qualifying existing student loans

--- Employee assistance and wellness programs including a strong focus on promoting mental health

--- Paid time off and health insurance packages

--- All clinicians are provided a cellphone and laptop

--- Discounts on services, products and optional coverages - movie tickets, pet insurance, travel and more!

The Quality Assurance & Performance Improvement ("QAPI") Specialist is an individual that will be assisting with agency efforts toward the process of improving clinical documentation and outcomes by taking a systematic, comprehensive, and data-drive approach to maintaining and improving safety and quality. The QAPI Specialist compiles trends and reports quality data in patient care, safety, risk management, infection control, outcomes and customer satisfaction and performs and uses audit results to lead development of Performance Improvement Plans. The QAPI Specialist has a variety of responsibilities including development of process improvement plans, record reviews, data tracking and analysis, and serves as a regulatory resource for clinical staff. To be successful in this role, you must have a passion for quality clinical care and enjoy sharing knowledge with others.

Promotes broad understanding, communication, and collaboration with team members to ensure appropriate communication, integration, and utilization of best practices.

Participates in the development, implementation, and evaluation of Clinical Quality improvement action plans to improve quality.

Participates in Agency's QAPI activities, including but not limited to, patient incidents, employee incidents, infection tracking, and quality indicators such as OASIS (Outcome and Assessment Information Set) and patient satisfaction.

Continually assesses clinical staff compliance as required by internal policies and external standards of performance.

Assists and coordinates with comprehensive quality improvement, data analysis and reporting

Prospectively reviews OASIS assessments to ensure appropriateness, completeness and compliance with federal and state regulations and organization policy.

Ensures appropriate ICD-10 coding and sequencing as it relates to the patient's medical condition, including any co-morbidity.

Develop interventions to impact quality scores

Participates in delegated groups and providers on improving quality scores

Reviews corporate indicators data and other comparative data.

Promotes performance improvement plans that are consistent with cultural diversity, healthcare literacy issues and language.

Performs clinical record audits and provides educational feedback to staff.

Facilitates the use of evidence-based guidelines, criteria, and other clinical tools to reduce variation in clinical practice and to optimize clinical outcomes.

Assists agency meeting all requirements, ensuring compliance in all applicable settings, and managing reliable processes for timely and accurate submissions of required data to the proper payors and regulatory bodies.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.

Qualifications
Associate of Science Degree-required

Bachelor's degree in nursing, PT, OT, SLP, MSW, Health Administration, Management, or related discipline-preferred

Experience

3 years of certified home health experience required

Value Based Purchasing, PDGM, CAHPS-preferred

Licensure, Certification, Registration

CT Licensure in field of specialty

Licensure, Certification, Registration

--- Experience in providing data analysis and statistical processes in quality reporting

--- Ability to design and develop performance measures

--- Experience in providing education

--- Experience in facilitation of PI teams using quality improvement methodology

--- Ability to effectively communicate both verbally and in writing

--- Ability and willingness to travel to branches (regions) as needed

--- Travel within the Unites States may be necessary

--- Knowledge of federal and state regulatory requirements

--- Excellent written and verbal communication skills

--- Adherence to Hartford Healthcare Leadership Behaviors and Core Values

Hartford HealthCare at Home is part of Hartford HealthCare, a system that includes 7 acute care hospitals, a comprehensive Behavioral Health Network, Senior Services, and an extensive Medical Group network. Hartford HealthCare's unified culture enhances access, affordability, equity and excellence. Its care-delivery system of more than 40,000 colleagues- in more than 500 locations serving 185 towns across Connecticut offers unparalleled expertise-touching more than 23,000 lives every single day. Here you'll learn, grow, and contribute to healing and health as part of one of Connecticut's premier health systems. No matter where you work in the Hartford HealthCare system, you're connected to the team that's redefining care. Start here, where every moment matters.

Keywords: Hartford HealthCare at Home, Springfield , Quality Assurance Performance Improvement Coordinator (RN, Registered Nurse, QA, PI) - HomeCare, Healthcare , Springfield, Massachusetts