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Bilingual Medical Assistant

Company: Gandara Mental Health Center
Location: Springfield
Posted on: August 13, 2019

Job Description:

Bilingual Medical Assistant118-379 Medical Assistant - Springfield, MA We're looking for a Medical Assistant to provide paramedical, clerical, and administrative support to Prescribers and the Medical Director. The role includes providing language translation and other duties associated with medical support. Duties and Responsibilities:

  • Running daily prior authorizations with pharmacy, by fax, and phone in a timely manner.
  • Provide customer service to clients, including scheduling/ rescheduling/ cancelling appointments, responding to inquiries, translations and liaising between staff members, and addressing issues as they arise.
  • Rendering [billing] services daily and filing documents in charts daily.
  • Providing prescribers charts that coincide with appointments.
  • Escorting clients to and from waiting area.
  • Collecting and providing lab results documentation to prescribers.
  • Supervise client urine specimen collection [ensuring the integrity of the chain of custody], as assigned.
  • Communicate any facility, medical team, or other operational issues to the Floor Supervisor, Practice Manager, or other member of the Outpatient Services Division management team in a timely manner.
  • Review prescriber and all voicemails, as assigned, and facilitate response within 2 business days.
  • Substitute temporarily for medical records, reception, front desk, intake, or other support portions, as assigned. Qualifications/ Job Requisites:
    • Minimum HS Diploma/equivalency and Medical Assistant Certification.
    • Experience: Basic knowledge of office practices and professional environment, as they relate to job functions. Must understand the populations and information sensitivity [i.e. HIPAA and privacy laws and regulation], and protocols required in mental health. Must be bilingual [English/Spanish].
    • Working conditions: Normal office environment, however, the job requires frequent standing, walking, and sitting; occasional lifting/ carrying up to 25lbs. unassisted; ability to communicate with all levels of internal staff and outside vendors; etc.; exposure to data/ exposure to data/ information which must remain confidential; flexibility in work hours and project assignments. BENEFITS
      • Retirement Plan 403(b)
      • Health, Dental, Vision, and Life Insurance
      • Paid vacations
      • 11 paid holidays
      • 8 discretionary days a year
      • Discounts offered to your Verizon and/or Sprint plans G--ndara Center provides residential, mental health, substance abuse and preventive services for children, adults and families across the Pioneer Valley and eastern parts of Massachusetts. Founded in the Hispanic community, we value cultural diversity and strive to provide culturally competent, innovative services to a diverse community. Springfield, Massachusetts, United States Full-Time/Regular

Keywords: Gandara Mental Health Center, Springfield , Bilingual Medical Assistant, Healthcare , Springfield, Massachusetts

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