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ACCS Outreach Team Supervisor

Company: Gandara Mental Health Center
Location: Springfield
Posted on: December 4, 2019

Job Description:

ACCS Outreach Team Supervisor105-379
Direct Care III / Team Supervisor
We're looking for Team Supervisor assists Persons in need of psychiatric services acquire the skills necessary to live independently in the community. S/he works within the Agency's team model, establishing open communication, support, and accountability among co-workers.
Essential Job Functions:
AGENCY SERVICES-necessary to meet overall agency goals and provide support to management and program staff. 75-90%


  • Provides direct support and supervision to Direct Care I and II staff.
  • Provides crisis intervention & adheres to program policy and procedure manual.
  • Participates in team approach, sharing responsibility for Persons' services.
  • Notifies senior supervisory staff immediately in the event of a crisis, suspected illegal activity, or any behavior constituting an incident in the program.
  • Assists Persons with activities of daily living e.g. Personal hygiene, meal preparation, housekeeping, laundry, money management, etc.
  • Transports Persons in matters related to service delivery, e.g. medical appointments, shopping, job interviews, vocational program, banking, laundry.
  • Administer medication accordance with MAP policies and procedures.
  • Interacts with Persons in order to assess needs, provide information, discuss problems, identify patterns and stressors, and encourage growth and development.
  • Visits Persons.

    ADMINISTRATIVE/RECORD KEEPING RESPONSIBILITIES - necessary for maximizing department efficiency:5-10%

    • Maintains Persons' records in accordance with standard format and timetables to include assessment and progress reports/service notes, incident reports, money disbursements, and other specialized documentation as required.
    • Attends bi-weekly team meeting, clinical meeting & supervisory meeting with Program Manager.

      COLLATERAL/ENVIRONMENTAL SERVICES - necessary to respond to external environment which influences the department. 5-15%

      • Able to react to change productively and to handle other tasks assigned due to changing environments.
      • Works within processes and procedures of referral source.
      • Liaisons with other service-providing agencies.
      • Strengthens working relationships with significant resources in Persons' network as specified by senior supervisory staff.

        PROFESSIONAL GROWTH AND DEVELOPMENT - necessary to develop to full potential professionally: 5%

        • Seeks and uses training opportunities external to the Agency.
        • Attends agency-required trainings.
        • Engages in self-evaluation to develop professional goals.
        • participates in relevant Agency and/or community task forces.


          • Knowledge of Persons' behavioral dynamics.
          • Ability to respond effectively to crisis.
          • Good oral and written communication skills.
          • Ability to structure and organize responsibilities with minimal supervision.
          • Physical and mental demands are located at end of job description.
          • Ability to pass certification for CPR, First AID and MAP.
          • Valid driver's license; reliable transportation.
          • Ability to provide goal-oriented services, to counsel, and the ability to safely transport Person.
          • Master's degree and/or significant experience working with the population.
          • Supervisory experience.

            MINIMUM QUALIFICATIONS

            • Master's degree and/or significant experience working with the population.
            • Supervisory experience.

              Benefits

              • Retirement Plan 403(b)
              • Health, Dental, Vision, and Life Insurance
              • Paid vacations
              • 11 paid holidays
              • 8 discretionary days a year
              • Discounts offered to your Verizon and/or Sprint plans
              • Hiring Bonus may vary based on degree*


                Springfield, Massachusetts, United States
                Full-Time/Regular PI115974515

Keywords: Gandara Mental Health Center, Springfield , ACCS Outreach Team Supervisor, Hospitality & Tourism , Springfield, Massachusetts

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