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Customer Service Representative

Company: Superior Plus Energy Services
Location: Palmer
Posted on: November 18, 2021

Job Description:

Osterman Propane is currently seeking a highly motivated, customer-focused, Customer Service Representative whose role is to answer incoming calls from customers, contact existing and future customers, educate and provide customers with information on our products and services, and professionally and efficiently work with customers to resolve issues in a positive manner. Primary Responsibilities: * Professionally handle incoming requests and calls from customers while ensuring that issues are resolved accurately and promptly. * Assist and support walk in customers at location. * Contact customers to answer inquiries, resolve concerns and create new business. * Process orders and complete forms/applications as required to fulfill customer requests * Assist sales team with incoming requests and outbound notification for new services and products * Support additional CSC needs and requirements as assigned The successful CSR candidate will have the following knowledge, skills and abilities: * HS/GED required; Associates degree preferred * Strong business communication skills * MS Word/Excel * Ability to learn new systems quickly * Effective team player As an organization, we recognize the need for work/life balance. Therefore, we've put together a comprehensive benefits package to meet the needs of you and your family! * Full medical, dental and vision care * 401(k) and profit sharing * Tuition Reimbursement * Flexible spending accounts * Basic life insurance * Employer sponsored short/long term disability * Wellness program * Opportunity for advancement * Incentives - President's Club * Employee Assistance Program (EAP) * More! Other details * Job Family USA * Pay Type Hourly * Required Education High School Apply Now * Palmer, MA, USA

Keywords: Superior Plus Energy Services, Springfield , Customer Service Representative, Hospitality & Tourism , Palmer, Massachusetts

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