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Banquets/Convention Apprentice Bartender (MGM Springfield)

Company: MGM Resorts International
Location: Springfield
Posted on: November 22, 2021

Job Description:

Location:Springfield, MassachusettsPRIMARY PURPOSE:As an Apprentice Bartender, you will be responsible for assisting the bartender and maintain the appearance of the bar. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Assist the bartender with preparation of drinks, mixes and garnishes
  • Maintain the cleanliness, sanitation, and appearance of the bar area
  • Maintain sufficient stock of all items and products in designated work areas
  • Ensure proper set up, labeling, stocking and delivery of alcohol, non-alcoholic beverages, supplies, glasses, paper products, garnishes, and ice
  • Clean equipment, tools, supplies, polish glassware and ensure equipment is in working order
  • Perform opening and closing duties based upon shift assignment
  • Promote and maintain the highest level of service to all guests while staying alert to their needs, and respond effectively to guest inquiries
  • Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
  • Perform other job-related duties as requestedKNOWLEDGE, SKILLS, AND ABILITIES:
    • Ability to multi-task and work well in a fast paced, team-oriented environment
    • Knowledgeable of menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment
    • Knowledge of health, safety and sanitation regulations
    • Knowledgeable of computers and Point of Sale (POS) systems
    • Able to effectively communicate in English, in both written and verbal forms
    • Excellent customer service skills and interpersonal skills to effectively communicate with all business contactsMINIMUM REQUIREMENTS:
      • Work varied shifts, to include weekends and holidaysPREFERRED:
        • High school diploma or equivalent
        • One (1) year of experience as an apprentice bartender working in a similar resort setting
        • Money handling experience
        • Experience working in a similar resort setting

Keywords: MGM Resorts International, Springfield , Banquets/Convention Apprentice Bartender (MGM Springfield), Hospitality & Tourism , Springfield, Massachusetts

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