Merchandising Adminstative Assistant

Company: Imperial
Location: Springfield
Posted on: June 23, 2022

Job Description:

Join the Imperial Team and do what you enjoy without working every weekend. The goal of the Merchandising Coordinator is to assist with the day to day tasks as listed below. Ideal candidates are customer focused, have strong attention to detail, and eager to learn.Hybrid, 3 days in the Big Y Springfield office and 2 days from homeNo nights or weekends---Flexibility for Work Life Balance---Growth potential ---Continuous training and upskilling our team to better prepare for the future---Full complement of benefits---Voted best workplace for 4 years in a row by The Griffin Report---Awarded Diversity Equity Inclusion Award 2021---Strong growth over 83 yearsESSENTIAL RESPONSIBILITIES/DUTIES INCLUDE: Planograms:Ensure all items listed in current Big YPOG's are set up properly in the Big Y system.Ensure that all POG's are updated/posted on Big Y intranet.Keep imperial field personnel informed on all POG updates, new items, and discontinued items.Resets:Initiate request for new and discontinued items from space management.Turn off discontinued items in system.Create deal sheets for mark-downs.Coordinate updated category footage survey with Imperial operations manager.Complete new item paperwork and submit to Big Y category manager for approval.Create new item distributions and submit to customer service including fixtures for applicable categories.Reset completion forms:Maintain a file for all completed reset completion forms.Communicate unresolved issues on the completion forms to operations manager and sales supervisors.Service level:Monitor the deleted items being ordered and submit the items to category manager(s) to turn off in system.Item files:Maintain accuracy of HBC and GM item files.Immediately upon notification from Big Y store personnel or imperial retail personnel, correct any item authorization issues.Prepare new item set up sheets.Request new item samples in compliance with Big Y new item set-up process.Promotions:Communicate all distribution quantities to be put on HQR reserve report and ensure product is ordered.Upload all current distributions as provided by the account manager.Follow up to ensure that distributions ship on schedule.Monitor distribution quantities to make sure distributions ship complete.Section sizes and store layout:Create and maintain a store layout database that contains the size of all imperial sections by store.Update database with new and remodeled store information.Field communication:Take calls from imperial field reps regarding item or billing issues.Take calls from Big Y store teams regarding missing invoices or orders. Follow up with imperial to resolve problems as quickly as possible.Develop weekly newsletter to post on constant contact for imperial personnel and a newsletter for Big Y personnel to be sent out every Thursday with the 6pm communication.Quality service feedback:Address any issues communicated on feedback form.Maintain a spreadsheet tracking all feedback and resolution.QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.4 year degree preferred (will consider candidates with relevant work related experience in lieu of formal degree).Advanced MS office software required. Supply chain or warehouse management system (WMS) and planogram software programs a plus (POG software e.g. Spaceman, computer generated/computer automated ordering).2 to 5 years corporate headquarter sales/category and/or merchandising support/coordination related experience or similar a plus.Excellent customer service / problem solving skills. Experience working in a supermarket or other retail high volume fast paced work environment a plus. (HQ or store level applicants welcomed).Requires strong communication skills, both verbal and written.Advanced organizational and analytical skills and a high level of proprietary information and confidentiality.Ability to manage multiple tasks and projects simultaneously and achieve deadlines under pressure.Pre-Employment Criminal Background Clearance and Drug Screening.PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to exert up to 50 pounds of force occasionally and/or up to 10 pounds of force frequently to pick up and move objects.Physical ability to safely perform job functions with or without aid of mechanical devises.Ability to walk, stand, bend, stop, reach. Requires manual dexterity and visual acuity sufficient to type, file and perform other job functions.

Keywords: Imperial, Springfield , Merchandising Adminstative Assistant, Hospitality & Tourism , Springfield, Massachusetts