Casino Cashier (MGM Springfield)

Company: MGM Resorts
Location: Springfield
Posted on: June 25, 2022

Job Description:

Become one of the stars behind The SHOW and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race. PRIMARY PURPOSE: It is the primary responsibility of the Cage Cashier to process monetary transactions and exchanges with guests. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Perform frontline entry level transactions, chip bank transactions, poker transactions, cage credit transactions and employee bank/window transactions * Perform functions in a marker/IOU bank as well as High Limit cage; may also service patron Kiosk/TRU units and employee Recycler/JetSafe units * Cash all types of checks for patrons within the specified guidelines; redeem chips/tokens, TITO (ticket in/ticket out) and Race and Sports tickets for patrons * Conduct both Marker and Front Money transactions on patron accounts * Redeem all acceptable types of foreign currencies * Secure and document all recordable transactions made with company assets * Complete electronic multiple transaction logs accurately, complete transaction logs manually, when necessary * Assist patrons with general information upon request * Issue or surrender safety deposit boxes * Perform other job-related duties as requested KNOWLEDGE, SKILLS, AND ABILITIES: * General knowledge of mathematical skills including addition, subtraction, multiplication and division, money handling * Work with minimal supervision * Knowledge of relationships between banks, especially front windows and main, chip and marker banks * Able to effectively communicate in English, in both written and verbal forms * Ability to multi-task and work well in a fast paced, team-oriented environment * Basic knowledge or Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine * Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail * Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts * Ability to balance a bank without assistance (locating errors when out of balance) * Knowledge of 10-key adding machine, currency counter and cash advance machine MINIMUM REQUIREMENTS: * High school diploma or equivalent * One (1) year of high-volume cash handling experience * Work varied shifts, to include weekends and holidays PREFERRED: * Experience in fast paced customer service * Experience with Title 31 reporting * Experience in fast paced customer service * Experience working in a similar resort setting KNOWLEDGE, SKILLS, AND ABILITIES: * General knowledge of mathematical skills including addition, subtraction, multiplication and division, money handling * Work with minimal supervision * Knowledge of relationships between banks, especially front windows and main, chip and marker banks * Able to effectively communicate in English, in both written and verbal forms * Ability to multi-task and work well in a fast paced, team-oriented environment * Basic knowledge or Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine * Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail * Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts * Ability to balance a bank without assistance (locating errors when out of balance) * Knowledge of 10-key adding machine, currency counter and cash advance machine Location: Springfield, Massachusetts

Keywords: MGM Resorts, Springfield , Casino Cashier (MGM Springfield), Hospitality & Tourism , Springfield, Massachusetts