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Salesforce Lightning Developer/Administrator

Company: MassMutual Wisconsin
Location: Springfield
Posted on: January 15, 2020

Job Description:

Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? At MassMutual, we help millions of people find financial freedom, offer financial protection and plan for the future. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. Description DESCRIPTION A career with MassMutual means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your talents and ideas to MassMutual as we continue to help millions of Americans rely on each other. The Workplace Solutions Technology group is growing and seeking skilled and talented people to join its Salesforce solution delivery team. This position is responsible for building, enhancing, managing and supporting multiple aspects of the Salesforce Lightning platform, including development, configuration, customization, the implementation of applications, third-party integrations, and DevOps support using the Sales and Service clouds. This role also involves collaborating with business partners, stakeholders and team members to deliver solutions that enable the strategic business vision. An ideal candidate is team-oriented, customer-focused and possesses a balance of technical skills and business acumen. This is an opportunity to join a high-performing, diverse team and to work in a fast-paced, innovative, collaborative, continuous learning environment. RESPONSIBILITIES - Design, develop, test, document, and deploy high-quality business solutions leveraging Salesforce out-of-the-box capabilities first, and when necessary creating custom solutions, aligned to industry and MassMutual best practices - Perform Salesforce administration (accounts, profiles, permissions, objects, fields, layouts, reports, dashboards, etc.) - Implement Salesforce App Exchange packages - Contribute to numerous projects / priorities leveraging agile Scrum/SAFe development and project management frameworks - Communicate and collaborate with other technical resources, business stakeholders and customers - Build customer trust and respect, establish relationships, and develop rapport with clients - Adhere to sound development practices and standards to ensure quality delivery of enterprise solutions - Research integration issues and work closely with members of operations and development teams - Research and development of new Salesforce-based prototypes (POCs / POTs) and applications - Stay current on Salesforce technologies and communicate trends and future needs - Provide support and solutions for break/fix issues - Perform maintenance and troubleshooting of applications - Document best practices and operational procedures - Facilitate continuous improvement on the team and within the environment BASIC QUALIFICATIONS - Bachelors Degree and 8+ years of IT experience - Authorized to work in the US without sponsorship now and in the future Soft Skills - Strong interpersonal skills, as well as excellent communication skills (verbal and written) to both technical and non-technical audiences - Strong leadership, decision making, problem solving and analytical skills - Self-motivated and able to work both independently and as part of a team - Able to work with minimal oversight and direction, and the ability to grasp concepts quickly - Proactively addresses issues, looks for opportunities to improve and communicates effectively - Ability to produce high quality technical analysis and documentation - Ability to speak and write English fluently Technical Skills - 5+ years of Salesforce development and administration experience - 2+ years of Salesforce certification - Salesforce Lightning experience including Salesforce Lightning component development - Experience with Sales Cloud, Service Cloud or the ********* platform - Knowledge and practical application of Lightning Web Components, Lightning Data Service, Lightning Framework, Visualforce, APEX programming, Aura components, ********* APIs, SOQL and Web Services (REST, SOAP, JSON) - Strong JavaScript, HTML, XML and CSS skills with experience on at least one front-end JavaScript framework - Experience using Data Loader, Process Builders, and Workflows - Knowledge of and/or experience using Agile execution frameworks and tools (Scrum, SAFe, Jira, Confluence) PREFERRED QUALIFICATIONS - 8+ years of experience as a Salesforce developer and administrator - Retirement products, insurance products and/or financial services industry experience - Salesforce Administrator and Advanced Administrator certifications - Salesforce Certified Platform Developer I certification - Salesforce Certified Service Cloud Consultant certification - Salesforce Communities experience - Experience with IVR / CTI telephony integration technologies (inContact) - Experience with Copado, Bitbucket Git, ANT and/or other code management and deployment tools - Experience working in a DevOps delivery and support model - Ability to guide and mentor other team members Why Join Us. Weve been around since 1851. During our history, weve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard. Recognized as a 2019 Worlds Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policy owners, we are defined by mutuality and our vision to put customers first. Its more than our company structure its our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts. At MassMutual, we Live Mutual. Does this sound like a great fit? Apply today! MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status. Why Join Us. Weve been around since 1851. During our history, weve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard. Recognized as a 2019 Worlds Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. Its more than our company structure its our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual. MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

Keywords: MassMutual Wisconsin, Springfield , Salesforce Lightning Developer/Administrator, IT / Software / Systems , Springfield, Massachusetts

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