Information Technology Specialist
Company: VirtualVocations
Location: Lowell
Posted on: May 3, 2025
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Job Description:
A company is looking for an Information Technology Specialist 2
to support and optimize mission-critical IT services.
Key Responsibilities
Triage incoming requests and provide troubleshooting or escalation
as needed
Deploy, reimage, upgrade, and troubleshoot end-user equipment
Maintain ticket hygiene and assist with inventory maintenance of
hardware and software
Required Qualifications, Training, and Education
Associates degree in Computer Science, Information Technology, or
equivalent experience
2+ years of experience in a helpdesk position
Experience with Microsoft Windows, Mac OS, and Linux
General understanding of Active Directory and Office 365
Relevant certifications such as ITIL, CompTIA A+, or similar are a
plus
Keywords: VirtualVocations, Springfield , Information Technology Specialist, IT / Software / Systems , Lowell, Massachusetts
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