Operations Support Manager - Transportation & Logistics (DOT Compliance)

Company: Tobin Scientific
Location: Peabody
Posted on: February 15, 2026

Job Description:

Job Description Job Description About Tobin Scientific Tobin Scientific is a leading provider of cold chain, ambient storage, and transport & logistics services for the biopharma industry, and is one of the fastest growing companies in Massachusetts. Serving a diverse array of clients in life sciences, university, government, and more, we're recognized for our expertise in ensuring the safety and security of temperature-sensitive products during transport and storage. Our cGMP storage solutions are custom-built for the pharmaceutical and biotech industries, managing mission-critical consumables, equipment, raw materials, and finished goods with precision. Nationally acclaimed for laboratory relocation, principal investigator support, and other logistics services, Tobin Scientific's holistic approach and commitment to excellence make us an integral player in life science services. Job Summary: We are seeking a detail-oriented and proactive Operations Support Manager to oversee and enhance our transportation and logistics operations within Tobin Group. This role will play a critical part in ensuring the Tobin Group's day-to-day logistics functions run smoothly and remain fully compliant with all Department of Transportation (DOT) regulations and safety standards. The ideal candidate will have a strong background in operations management, coaching teams, a solid understanding of transportation compliance, and the ability to lead process improvements. This role requires flexibility with travel between our Peabody and Beverly locations. Location: The primary work location for this role is Peabody, with regular travel required to the Beverly site. Key Responsibilities: Compliance Management: Ensure all transportation operations comply with local, state, and federal DOT and motor vehicle registrations. Maintain and audit driver qualification files, HOS (Hours of Service), vehicle maintenance records, and ELD logs. Monitor and implement updates to DOT regulations, and communicate changes to leadership and staff. Coordinate with safety teams on accident reporting, drug & alcohol testing, and compliance training. Operational Support: Support daily transportation and logistics operations, including routing, scheduling, and dispatching. Coach and develop drivers on safe driving habits and partnering with vendors for best practices. Analyze operational performance data to identify inefficiencies and implement solutions, including training programs Collaborate with drivers, dispatchers, and warehouse personnel to ensure seamless execution of logistics plans. Process Improvement Develop and document SOPs for operations and compliance workflows. Identify and lead initiatives to improve service delivery, cost-efficiency, and regulatory adherence. Ability to partner cross-departmentally to meet company goals. Team Leadership & Communication: Provide guidance and support to administrative and logistics support staff. Conduct training sessions on DOT compliance, safety, and operational procedures. Serve as a liaison between operations, compliance, HR, and senior management. Qualifications: Bachelor's degree in Logistics, Transportation, Business Administration, or a related field (or equivalent experience). Minimum of 3-5 years of experience in transportation or logistics operations. Strong knowledge of DOT, FMCSA, insurance agreements, and related transportation compliance standards. Experience with transportation management systems (TMS), ELD systems, fleet management systems, and safety monitoring tools. Excellent organizational, analytical, and problem-solving skills. Strong leadership and communication abilities. Ability to work under pressure in a fast-paced environment. Prior team management is a must. Preferred Qualifications: DOT Compliance Certification or similar training is a plus. Prior experience managing or supporting Class A or B driver fleets. Knowledge of OSHA and other transportation safety regulations. Warehouse or driving experience a plus. Benefits: Unlimited Vacation Health Vision Dental Life Insurance: Basic and Supplemental Long Term Disability 401(K) Match Weekly Pay Referral Program 9 Paid Holidays Tuition Reimbursement Tobin Scientific offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401K, Health Savings Account, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available 1st of the month following date of hire. Pay Range: The annual salary range for this position is as follows: $85,000 to $100,000 per year Compensation for roles at Tobin varies based on factors such as office location, role responsibilities, relevant experience, education, and specific skill sets. As required by local law, Tobin provides a reasonable, good?faith compensation range for positions hired in Massachusetts. Actual pay will reflect job?related qualifications, geographic considerations, and other applicable factors. Tobin Scientific is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating an inclusive environment for all our employees. As part of our employment process, candidates may be required to undergo a background check. This may include verification of employment history, education, professional references, and-where applicable-criminal background, motor vehicle records, and other job-related screenings. Any background check will be conducted in compliance with all applicable federal, state, and local laws, including the Fair Credit Reporting Act (FCRA). Completion of a background check is a condition of employment. A candidate will not be disqualified solely on the basis of a criminal record; factors such as relevance to the position, time elapsed, and evidence of rehabilitation will be considered. By applying to this position, you acknowledge that you may be asked to provide written authorization before any background screening is conducted.

Keywords: Tobin Scientific, Springfield , Operations Support Manager - Transportation & Logistics (DOT Compliance), Logistics, Transportation & Drivers , Peabody, Massachusetts