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Delivery Leader

Company: Mass Mutual
Location: Springfield
Posted on: December 4, 2019

Job Description:

Job Description Skip to main content JOIN OUR TALENT NETWORK Toggle navigation Explore Careers Experienced Professionals Search Jobs Discover Events Click for Search 10 Miles20 Miles30 Miles40 Miles50 Miles Search Home Delivery Leader Delivery Leader MA - Springfield - 1295 State St R6489 Responsible for the planning, budget (> $2-4M of investment) and quality delivery of business outcomes in support of the MMUS Client Services Operations organization. The ideal candidate possesses excellent communication skills, and has had proven success championing Agile concepts and practices. Managing all facets of project delivery methodologies such as Scrum, Kanban and Waterfall including team organization, project risk assessment, and implementation and reporting. Develop technology strategies and roadmaps, aligned to clearly understood business problem(s) and benefit(s). Develops high performing project teams, setting a positive tone and leading by example. Coach, mentor and provide career guidance for all team members and build domain expertise within the team. Collaborate within and across channels to identify delivery efficiencies, improvement opportunities drives down costs and improves support capabilities.RESPONSIBILITIESManages and leads multiple delivery work-cells consisting of 15-20 multidiscipline technical employees and contractors to deliver on strategic, operational and BAU efforts.Accountable for selection and engagement of team members - attract, retain and develop talent.Coach, mentor and provide career guidance for all team members and build domain expertise within the team. Acts as an Agile mentor/coach to other Scrum Masters or any Agile roleCreate an environment that is proactive, agile, economical, collaborative and accountable.Collaborate within and across CIO channels to identify delivery efficiencies, leverage teammates and ensure all teams are successfulLeads with a focus on continuous improvement concepts and educates team members in the application of problem solving principals equipping team members with tools and behaviors to drive sustainable improvements.Will work with the customer leadership team to understand business strategy and requirements, develop technology strategies and roadmaps to enable successful delivery of programs.Vendor oversight and best practice management for BPO partners and Tech executionLeads development of metrics, measures and reporting to understand the overall health of the Annuity, Disability, B2B and Business Process Outsourcing Portfolio.Ensure execution is aligned with best practices and standards as defined by CoEs and solutions deployed are secure as per EIRM standards.Ensure portfolio cost/capability effectiveness and provide transparency to business partners.Responsible for managing capacity / demand of team(s) - gathering demand from IT and business leaders and planning accordingly, working with Portfolio and Delivery Head.BASIC QUALIFICATIONSBachelor Degree in Bachelor's degree in Information technology, Computer Science, Finance, Business or related field5+ years of overall experience with at least 3+ years of IT leadership, business unit, or other functional leadership experience.Program/project management and/or MM Business system methodology, minimum 3 years related experience preferredMust be hands on, able to remove roadblocks, and execute through influence.Clear track record of leading/driving key initiatives working with cross functional teams to successfully implement critical business projects, problem solutions and continuous improvement efforts etc.Demonstrated risk management strategies and recommendations to drive expected results, mitigate risk, while balancing cost and benefitsExcellent time management skills; Ability to manage multiple tasks simultaneously, maintain focus and prioritize to provide exceptional service levels in a dynamic environmentAuthorized to work in the United States without sponsorship now or in the futurePREFERRED QUALIFICATIONSComfortable working in ambiguity, capable of establishing and growing functions and teams from the ground up2+ years' of Agile project delivery experienceProficient with project management tools and techniques, such as Jira, Confluence, Scrum and KanbanExperience with back end mainframe application, cloud migration and system integrationExperience with industry the electronic service interfaces used by third party distributors i.e. DTCC, Order Entry, ACORD Similar Jobs Director of Data Management & Delivery Operations Boston, MA, US Data and Reporting Analyst, Strategic Planning & Delivery Springfield, MA, US Data and AI Governance Delivery Lead Boston, MA, US Delivery Lead - Data Analytics Boston, MA, US CRM and Data Management Leader Enfield, CT, US About MassMutualAt MassMutual, we're fostering an inclusive and dynamic environment where our employees are valued for who they are and can build successful careers. For us, diversity and inclusion is more than a goal, it's the only way forward. 100% rating on the Human Rights Campaign Corporate Equality Index Disability Equality Index (DEI) Best Place to Work for Disability inclusion (2019) National Association for Female Executives Top Company for Executive Women (2018) Military Friendly Employer (2018) Working Mother Media 100 Best Company (2017)Recognized as a 2019 World's Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company, owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. at MassMutual, we Live Mutual. Mass Mutual 2019 Massachusetts Mutual Life Insurance Company (MassMutual), Springfield, MA 01111-0001. All rights reserved. CRN******-******. Terms of Use Privacy Policy

Keywords: Mass Mutual, Springfield , Delivery Leader, Other , Springfield, Massachusetts

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