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Chief Clinical Officer

Company: America's Health Insurance Plans
Location: Springfield
Posted on: September 13, 2020

Job Description:

Attachments: Please include your resume and up to two additional documents. Add File


We strive to improve lives in our community by providing help, hope, and healing through professional grief support services.


The Chief Clinical Officer is a key member of the Executive Team in partnership with the Executive Director and the Chief Operating Officer, engaged in defining the overall strategy and direction of Lost & Found Grief Center. The CCO leads the overall vision and direction for the organization’s three Program Initiatives: Direct Services, Training and Education, and the Development of New Programs. Responsibilities include collaborating on the strategic development and implementation of innovative clinical programs and tools, as well as collaboration with strategic partners to further the mission of the organization.

Serve as the internal leader of the organization’s program initiatives, partnering with the Executive Team planning and executing day to day operations.

Cultivate the values of Lost & Found Grief Center within the organization.

Lead and implement the clinical direction for the organization.

Identify and define new and innovative strategies to achieve core initiative goals and objectives.

Identify opportunities to collaborate and develop clinical, training, and research opportunities with other providers and partners.

Present to the Board of Directors and serve on Board committees as needed.

Direct Service

Supervise Program Coordinators, ensuring alignment with overall organizational strategic direction and best practices in grief care for children and families.

Oversee development and implementation of grief support programs provided outside of Lost & Found Grief Center through community-based care.

Collaborate with staff to develop innovative programs and services.

Identify key community partners and assist with the expansion of programs to new audiences and partners.

Provide direct services as needed and/or desired to stay connected to the mission.

Training and Education

Manage the development, planning, and execution of all program related education and training, overseeing the design and delivery of presentations and publications.

Collaborate with other program staff and grief experts on the development of curriculum and training materials.

Identify current and developing trends in training and professional development.

Foster the implementation of effective technology tools for training and education purposes.

Work with Marketing Coordinator and other staff to create multimedia visual aids and presentations that support education and training efforts.

Serve as a consultant to external professionals, committees, and projects.

Work with Marketing Coordinator and other program staff to provide oversight of and content for social media platforms and website.

Research and Evaluation

Work with staff, community partners, and other grief experts to ensure development of a useful program evaluation plan, including effective execution of data collection and utilization

Work collaboratively with partners to assess and evaluate outcomes and best practices for each component of programs.

Interpret, communicate, and incorporate research findings into program and educational planning, public speaking and awareness activities, policy and advocacy efforts, and engagement with Board members and other stakeholders.


Collaborate with the Executive Team to oversee the settings and management of core initiative planning and budgets.

Establish and ensure adherence to all policies, procedures, standards, and program curricula through direct supervision and support of program staff and volunteers.

Develop agendas, schedule, and lead regular Program Staff meetings. Report relevant issues to other members of the Executive Team.

Provide regular reports to the Executive Team to ensure accurate program, research, and training information for grant development and reporting and for donor development.

Paid vacation, sick leave and personal days

9 1/2 days of paid holiday leave

403(b) plan with matching opportunity

Half-day Fridays

Medical insurance offered, dental and vision optional

Moving allowance

Work location

One location: Springfield, Missouri. Will require very little travel. This is not a remote position and daily, ongoing office presence is important for helping shape the culture as our small team.

More about us at https://lostandfoundozarks.com/ or


The process

Please note before submitting an application: as a nonprofit,

we take hiring very seriously. Interviewing with us may include video and phone interviews, written projects, and/or on-site interviews. Although we are unable to follow-up with each and every applicant, we do our best to run a thorough process for candidates with whom we identify a potential fit.

Equal opportunity

Lost & Found Grief Center is an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating and maintaining an inclusive culture. If you need accommodation due to a disability, please contact us at egivens@lostandfoundozarks.com.

Technical Knowledge and Skills

Extensive knowledge of and passionate interest in childhood bereavement and family systems.

Experience with grief, loss, and trauma as related to serving children, adults, and families.

Experience working within a non-profit organization, health care, or clinical intervention setting.

Demonstrated experience in academic conference presentations, professional training, and implementation, administration, and evaluation of training programs.

Knowledge of evaluation practices and research methodologies.

Familiarity with diverse populations and community resources.

Publication of professional articles preferred.

Leadership Experience

Exceptional capacity for training, managing and leading people.

Organized, and able to systematically track multiple needs and issues simultaneously.

Excellent people skills, with experience collaborating in a multi-disciplinary, diverse, and dynamic team.

Ability to take charge of a situation, overcome resistance, and take unpopular stances when necessary.

Innovative and Critical Thinking

Strategic and innovative thinker with proven ability to communicate a vision and drive results.

Ability to balance the delivery of programs against the realities of a budget.

Demonstrated ability to assess organizational needs, design and implement programs, and evaluate results.

Education and Formal Training

Licensed Doctoral or Master’s level mental health professional with specialization or experience in the field of grief.

A current unrestricted license in psychology, psychiatry, counseling or social work. Ability and willingness to obtain licensure in Missouri.

Prefer a minimum of 3 years of post-Master’s clinical experience working both individually and in groups with adults and children.

Prefer a minimum of 3 years of proven experience in clinical supervision, management, administration and program development.

Prefer a minimum of 3 years of experience managing a staff of mental health professionals.

Prefer a minimum of 3 years of experience developing, implementing, and evaluating clinical education and training programs.

Proven involvement/knowledge of research activities and processes.

Internal Number: 81120 About Lost and Found Grief Center

With 20 years of experience in supporting grieving families, Lost & Found Grief Center cares for each child, family, young adult, and adult with personalized attention to ensure the correct program is selected for those needing support. We offer our therapeutic grief support groups, led by a professional with a Masters Degree in Counseling or Social Work, and workshops at no cost to those who attend. This is possible because of our generous donors and community who recognize the difficult work of grief.Lost & Found Grief Center provides a full range of grief support for ages four and older. As a comprehensive grief center we strive to use our grief expertise to support those who are grieving and educate the community on how they can support those around them who have experienced the death of a loved one.

601 Pennsylvania Avenue, NW

South Building, Suite 500

Washington, DC 20004

Keywords: America's Health Insurance Plans, Springfield , Chief Clinical Officer, Other , Springfield, Massachusetts

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