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Administrative Assistant / Front Desk Receptionist - Springfield

Company: Commonwealth Care Alliance
Location: Springfield
Posted on: November 16, 2020

Job Description:

Job DescriptionAt Commonwealth Care Alliance (CCA), our vision is to lead the way in transforming the nation's healthcare for individuals with the most significant needs. If being part of a team and working on combined solutions for patients matters to you...keep reading. We may have something to talk about. Under general supervision provides a variety of administrative and staff support services inclusive of welcoming visitors, answering and directing incoming telephone calls and coordinating mail distribution. At CCA, your role matters. You'll be joining an organization that is mission driven, believes in internal mobility, has excellent benefits (see below) and embraces innovation when it comes to serving our patients. * Manage front desk from 8:30 a.m. - 5:30 p.m. Monday through Friday. * Greet and direct persons visiting the organization. * Maintain tidiness of the reception area. * Phone backup for member services department. * Distribution of Faxes. * Order office and kitchen supplies. * Perform administrative tasks such as: distributing incoming/outgoing mail and deliveries, photocopying, updating various spreadsheets, compiling records, and distributing documents, internet research and information retrieval. * Uses advanced desktop application skills to develop correspondence, reports, and agendas. * Schedule and coordinate meetings, book conference rooms, events, and conference calls. * Prepare correspondence, documents, and presentations under the direction of responsible party. * Maintain confidential work relationships in order to provide high level administrative support required in the performance of assigned duties; handles confidential information with discretion. * Work with clinical operations to provide support for inpatient authorizations and Inpatient log upkeep, report reassessments and rating category monthly to primary care sites. Secondary Qualifications * Other functions may include data entry, administrative support to operational, clinical and other staff within the organization. * Administers programs, projects and/or processes. * May serve as administrative liaison with others within and outside the company regarding administrative issues related to purchasing, personnel, facilities and operations. * May screen and interview job applicants and orient new employees. * May backup to the Executive Assistant on varied tasks. * Perform other clerical receptionist duties such as filing, photocopying, and scanning * Other duties as assigned by manager Required Qualifications * High School Diploma or GED * 3+ years of applicable experience. * Solid word processing skills. * Strong oral and written communication skills. * Demonstrated ability, to draft, revise, and proofread correspondence. * Strong organizational skills and the ability to prioritize tasks. * Must be able to multi-task. * Demonstrated knowledge of office systems, technology and relevant software applications (MS Office Suite). * Outstanding customer service orientation in all interactions; understands the importance of teamwork and displays commitment to effective teamwork. * Demonstrated ability to communicate effectively, with discretion, at all levels within the organization and external clients, members and other guests. Preferred Qualifications * Bachelor's degree * Bilingual English/Spanish * Does this sound like you? If you're interested in this opportunity, please apply today. The process takes 10-15 minutes. We offer excellent benefits , including: Medical, dental and vision plans with low employee contributions A generous paid time off program 403(b) with company match Loan Forgiveness Program Educational Assistance/Reimbursement keywords: administrative assistant, receptionist, health care, medical, office, MS Word, customer service, Springfield, MA, Massachusetts #zr #zr

Keywords: Commonwealth Care Alliance, Springfield , Administrative Assistant / Front Desk Receptionist - Springfield, Other , Springfield, Massachusetts

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