Customer Service Representative - Work from Home - USA

Company: TTEC
Location: Springfield
Posted on: November 24, 2020

Job Description:

Join our TTEC work from home customerservice representative team if you reside in 45 out of 50 states. We cannotaccept applications for residents of CA, CO, HI, IL or NY or outside of the UnitedStates.

We’re hiring and are looking to connect with you to help usdeliver exceptional customer service experiences as a Workfrom Home Customer Service Representative .

Accepting digital applications for your protection and theprotection of our employees: Apply online to connect with us.

Now, more than ever, how we connect is everything. Our purpose isto deliver humanity to business – and it's more relevant than ever before intoday’s environment. We know we’re stronger together, working towards a purposethat matters. As TTEC team members we lift each other up, deliver smiles, andsupport our communities. Join us in our commitment to deliver amazingexperiences.

About TTEC

We help global brands provide a greatexperience to their customers, build customer loyalty, and grow their business.We were founded on one guiding principle: customer experiences that are simple,inspired, and more human deliver lasting value for everyone. Your role bringsthat principle to life.

TTEC at home

Now is the time to do this all from your contemporaryhome office through our TTEC at home program. We don’t miss a beat forour clients and their customers. And we don’t miss a beat for you. As a TTEC athome team member, you'll enjoy the same benefits, training and customizedsupport to be successful in your position as associates at our physicallocations. We stay connected through video meetings, regularcoaching sessions, collaborative forums, and yes even fun engagement activitiesso you can connect with colleagues from across the country both professionallyand personally. And last but not least, a work at home associate job can levelup into a full career through our gamified training and career development.

As a TTEC Customer ExperienceChampion, You'll Enjoy:

Careeradvancement opportunities

Employee Rewardsand Employee Discounts

Continuous trainingand mentoring – lots of learning for aspiring minds

Diverse,inclusive, and community-minded organization

A fun andencouraging remote work group

Why You? What You Bring

Connections are everything here atTTEC. That means we connect with our customers, our teammates and mostimportantly with you. And the ability to connect yourself is what youbring to the table… along with the following:

High schoolgraduate or equivalent

Exceptionalcommunication skills

Ability to thrivein a dynamic environment

Six months ormore of customer service experience

A quiet, privateplace in your home where you can work without background noise (trust us,you'll appreciate the quiet)

The Equipment You'll Need

Your own computerwith the following technical requirements:

https://www.ttecjobs.com/en/work-from-home/requirements

Ability to hardwire (ethernet) direct to your home router during your at home employment

Dual Monitorsrecommended

A dedicatedtelephone (landline) or smart phone/device is required at all times duringemployment

USB Headset

SSD drive to access our systems

If you're a military veteran, activeduty guard or reserves, or a military spouse

We value your experience and believeyou're prepared and battlefield-ready in the civilian world to take on TTEC'smost innovative and challenging projects. Your hands-on experience withglobalization means you're prepared to interact with our clients and employeesaround the world. Overcoming adversity and adapting to change has prepared youto execute in our dynamic environment. We are looking for team members whereleadership is baked in from Day One. Where innovation and disruption are partof your DNA. We know that no job is as important as serving one's country, butwe hope you'll find delivering amazing customer experiences to be anotherpurpose worth serving!

TTEC is proud to be an equal opportunity employer. TTECembraces and is committed to building a diverse and inclusive workforce thatrespects and empowers the cultures and perspectives within our global teams. Westrive to reflect the communities we serve by not only delivering amazingservice and technology, but also humanity. We make it a point to make sure allour employees feel valued and comfortable being their authentic selves at work.As a global company, we know diversity is our strength. It enables us to viewprojects and ideas from different vantage points and allows every individual tobring value to the table in their own unique way. But don’t take our word forit — check out some our women in leadership and diversity awards onTTECjobs.com.

For more information about TTEC, visitttecjobs.com or search #ExperienceTTEC throughout social media to engage in theglobal conversation.

#LI-REMOTE

Keywords: TTEC, Springfield , Customer Service Representative - Work from Home - USA, Other , Springfield, Massachusetts