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2021 Business Systems Intern

Company: SurveyMonkey
Location: Springfield
Posted on: January 9, 2021

Job Description:

Who we are and what we do SurveyMonkey (Nasdaq: SVMK), is a leader in agile software solutions for customer experience, market research, and survey feedback. Our mission is to power the curious and enable organizations, including 98% of the Fortune 500, to transform feedback into action. Our brand is beloved and well known throughout the world---over 6 billion people have taken a SurveyMonkey survey Today, more than 17 million active users rely on our platform to measure and understand feedback from employees, customers, website and app users, and the market. And our enterprise-grade products and solutions enable 335,000 organizations globally to solve daily challenges---from delivering better customer experiences to increasing employee retention. More about our Business Systems Team Business Systems is a centralized organization that enjoys the fast-paced environment working with cross-functional teams while managing the underlying infrastructure systems that help SurveyMonkey scale and support our strategy. What we're looking for The intern for the Sales Systems and Analytics team (subset of Business Systems organization) is an exciting opportunity to work on a dynamic team focused on AI, data, and driving impact across everyday actions in the world of Sales. We are looking for an eager intern that wants to learn about AI, recommendation engines, and relevant insights. You will - Analyze current data to understand how to best use it for a recommendation engine - Work with partners to understand requirements, daily processes, and experiences that can benefit from recommendations - Draft out a design for an internal recommendation engine for the Account Executive team - Work with and learn from the internal team of developers to build the internal recommendations - ensuring tracking and optimization opportunities are built into the experiences You have - Experience with data and analysis for Sales - Intermediate understanding of MS Excel - Possess quantitative skills and knowledge - Excellent instincts for conversing with senior leadership and ability to think on the fly - Strong work ethic - Prior knowledge of salesforce.com, SQL, and recommendation engines is a plus What we offer our employees SurveyMonkey is a place where the curious come to grow. By embedding inclusion into our processes, policies, and culture for our 1,000 employees across North America, Europe, and APAC, we're building a workplace where people of every background can thrive. We've won multiple [awards](https://www.entrepreneur.com/slideshow/313596) and received recognition for our forward-looking policies, including extended [parental](https://www.linkedin.com/pulse/surveymonkey-redefines-parental-leave-rebecca-cantieri/) and bereavement leave, [vendor benefits standards](https://www.surveymonkey.com/mp/surveymonkey-contractor-vendor-benefits/?ut_sourcemp&ut_source2surveymonkey-named-one-of-the-2019-best-workplaces-in-technology-by-great-place-to-work-and-fortune), and Take 4 sabbaticals. SurveyMonkey was recognized by Great Place to Work-- and FORTUNE as a top workplace in 2018 and 2019, and we have also won numerous awards as a leader in global survey software, including being named among CNBC's Disruptor 50 and the Forbes Cloud 100. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Accommodations are available for applicants with disabilities. _Learn more about our diversity, equity, and inclusion efforts_ [_here._](https://www.surveymonkey.com/mp/diversity-and-inclusion/)

Keywords: SurveyMonkey, Springfield , 2021 Business Systems Intern, Other , Springfield, Massachusetts

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