Security Screening Specialist

Company: Security Industry Specialists, Inc.
Location: Holyoke
Posted on: February 21, 2021

Job Description:

About this position:Job Title: Security Screening SpecialistDivision: RetailLocation (City/State): Holyoke, MAEmployment Type: PTFLSA Status: Non-ExemptSecurity Industry Specialists (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant process improvement, and through an uncompromising commitment to hiring, retaining and rewarding the best talent availableThe purpose of this position is to patrol an assigned zone by foot or mobile vehicle, enforce client policy and regulations, and investigate all facility related indents. Ensure that the client, its associates, and facility personnel are provided with a safe and professional working environment. The Security Specialist reports to the Security Supervisor.Specific Duties and ResponsibilitiesEssential Job FunctionsProvide excellent customer service to the client, its associates and facilities personnelPatrol assigned post on foot or mobile vehicle to maintain visibility and observe possible unusual activityInvestigate and report maintenance and safety conditions which might endanger client, its associates or public safety, including fires, evacuations, hazardous situations, or other facility related events; provide back up to client personnel as neededEnsure that daily administrative documentation is kept concise and complete at all times; maintain all daily assigned equipment in functional and presentable conditionRespond to all requests for assistance relayed by Supervisor or client; complete various company or client assignments as required; submit reports to superior officerInvestigate security related accidents/incidents, interview witnesses, complaints, and victims; responsible for gathering physical evidence and preserving it for future use; complete report and follow up with management as neededResponsible for ensuring that all employees, suppliers, and visitors on company property have proper company issued identificationEnsure that the client, its associates, and facility personnel are provided with a safe and professional work environmentResponsibilities include crowd control and assisting Police Department/Fire Department/EMS or other officials during these processes; maintain control at traffic accidents, assist victims, and investigate causesAdditional Job FunctionsFacilitate initial screening of individuals that enter a site, including determination if the individual may progress based on set thresholdsConduct temperature reading on individuals, either using a handheld touchless thermometerMonitor infrared camera views to identify individuals who meet or exceed set tolerance levelsMaintain daily administrative documentationProvide escort services to the client's visitors, contractors and vendors as requiredInvestigate security related accidents/incidentsPerform other related duties as requiredMinimum Qualifications and Requirements:High school diploma (or GED)State Security Guard LicensingMinimum 1-2 years of customer service experience, security and/or military experience preferredMust complete and maintain state Guard Certification as prescribed by presiding state law, as well as all client requested certifications; all documentation andfees are the responsibility of the employee unless otherwise notedMust be a dependable team player with business maturity and enthusiasm with the ability to deliver high level of customer serviceHave flexibility to work any shifts on any day of the week (Mon-Sun) and willingness to assist the team with overtime when neededWhat we can offer:$18/hrHealth, Dental, Vision, and 401k for eligible employeesPaid Time Off including Sick/Safe TimeA dynamic and challenging work environment with opportunity for growthSecurity Industry Specialists, Inc.Commonwealth of Massachusetts Department of State Police Private Investigator Business #LP0077C

Keywords: Security Industry Specialists, Inc., Springfield , Security Screening Specialist, Other , Holyoke, Massachusetts