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Per Diem Patient Services Representative; Belchertown

Company: Partners Healthcare System
Location: Belchertown
Posted on: June 9, 2021

Job Description:

The Patient Services Representative (PSR) is responsible for providing culturally competent reception and administrative support services for CDMG physician practices. The PSR serves as the face of the medical group and plays a key role in managing the patient experience.

This position reports to the Practice Manager/Office Manager and operates within established organizational and departmental policies and procedures.


  • High school diploma or equivalent required
  • Familiarity with insurance payers preferred
  • Minimum of six (6) months reception or customer service experience required, preferably in a health care setting
  • Demonstrated knowledge of medical terminology preferred
  • Spelling and typing competence with computer experience essential
  • Bilingual Spanish preferred
  • Excellent oral and written communication skills required; the ability to communicate effectively with the public, physicians, and all Cooley Dickinson Health Care (CDHC) personnel in a high-volume setting, and the ability to multitask required

Keywords: Partners Healthcare System, Springfield , Per Diem Patient Services Representative; Belchertown, Other , Belchertown, Massachusetts

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