Brand Associate - Mountain Farms
Company: The Gap, Inc.
Posted on: November 19, 2021
For the past 22 years, weve committed ourselves and our brand to a
single aim: to empower all women and girls. Inspiration.
Collaboration. Connection. Inclusivity. Its what we do best, and
were on the hunt for people who share our passion for leading an
active lifestyle, growing personally as well as professionally, and
creating game-changing products and experiences.
We use business as a force for good by putting people and the
planet right up there with profit, which is why Athleta is a
certified B Corp. Ready to make a move? Join us. Because we know
that alone were strong, but together were unstoppable.
About the Role
In this role, you will engage and connect with our customers by
providing excellent customer service. You will be an expert in
product and use this expertise to educate, inform, inspire and
outfit the customer. You will offer information to the customer on
current merchandise assortment, store promotions and events, and
execute operational processes effectively and efficiently. Your
goal is to bring our brand to life for our customers while building
brand loyalty and delivering with productivity.
What You'll Do
Acknowledge and assist customers; locate merchandise efficiently
using various methods; answer questions quickly and accurately
Offer style and outfit suggestions to the customer, utilizing
mannequins and displays for inspiration
Promote loyalty by educating customers about our loyalty
Leverage omni channel offerings to deliver a frictionless customer
Support sales floor, fitting room, check out, and back of house
processes, as required
Courteous and responsive to internal/external request
Exchange and verifies job related information to provide
Who You Are
Good communicator with the ability to utilize technology
effectively and engage with customers and your team to meet
Problem solver with a focus on continuous improvement, who is
always learning, open to feedback and takes action as required
Able to handle customer interactions and potential issues/concerns
courteously and professionally
Use basic information-gathering skills to solve problems
Ability to learn procedural knowledge acquired through on- the-job
Benefits at Athleta
Merchandise discount for our brands: 50% off regular-priced
merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30%
off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the
Employees can take up to five on the clock hours each month to
volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to
four percent of an employees base pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to
providing a workplace free from harassment and discrimination. We
are committed to recruiting, hiring, training and promoting
qualified people of all backgrounds, and make all employment
decisions without regard to any protected status. We have received
numerous awards for our long-held commitment to equality and will
continue to foster a diverse and inclusive environment of
belonging. This year, weve been named as one of the Best Places to
Work by the Humans Rights Campaign
(https://www.hrc.org/resources/best-places-to-work-2019) for the
fourteenth consecutive year and have been included in the 2019
Bloomberg Gender-Equality Index
for the second year in a row.
Keywords: The Gap, Inc., Springfield , Brand Associate - Mountain Farms, Other , Hadley, Massachusetts
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