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Security Officer - Full time/Part Time - $2,000 Bonus Eligible (MGM Springfield)

Company: MGM Resorts International
Location: Springfield
Posted on: November 22, 2021

Job Description:

Location:Springfield, MassachusettsBecome one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race. Security Officers act as a visual deterrent, intervene and respond to all levels of security and potential emergency needs including acts or threats of violence, emergencies, and life safety threats. This position requires specialized training and physical conditioning. All duties are to be performed in accordance with departmental and property policies, practices and procedures.PRINCIPAL DUTIES AND RESPONSIBLITIES:

  • Patrol and monitor all areas of the property, including the exterior by operating a bicycle or company vehicle
  • Monitor alarm system and surveillance cameras
  • Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees--- Act as a first responder in emergency situations --- Perform gaming drops/transactions, including carrying drop boxes and chip carriers
    • Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences
    • Act as a dispatcher to relay information, messages and/or emergencies to or from appropriate personnel using telephones or two-way radios
    • Render appropriate first aid to injured persons and following established protocol for reporting injuries
    • Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures
    • Required to successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED training/drill as a condition of employment
    • Maintain proficiency in the use of all assigned equipment
    • Perform all other duties as assignedSUPERVISION:
      • This position has no direct/official supervisory responsibilities.MINIMUM REQUIREMENTS:
        • Previous security, military, or law enforcement experience preferred
        • HR218 qualification preferred
        • One (1) year customer service experience
        • High School diploma or equivalentPREFERRED:
          • Previous experience working in a similar resort settingCERTIFICATIONS, LICENSES, REGISTRATIONS:
            • Ability to obtain and maintain CPR/AED Certification
            • Ability to obtain Gaming Registration
            • Ability to obtain Alcohol Awareness Card
            • Ability to obtain CCW if not HR218 qualified
            • Valid Driver's LicenseKNOWLEDGE, SKILLS, AND ABILITIES:
              • Ability to learn, demonstrate proficiency and effectively use defensive tactics and handcuffing techniques
              • Ability to participate in all evacuations procedures to aid guests and employees during an emergency
              • Ability to operate assigned equipment
              • Ability to learn, demonstrate proficiency and effectively use various computer software
              • Candidates will be required to satisfactorily pass a security officer academy training courseWORKING CONDITIONS:
                • Varies
                • Must be flexible if needed for occasional work outside of normal business hours.
                  • This is not an official job description for this position and is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.This position may require strenuous physical activities and exposure to pipe, cigar and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends and holidays may also be required.If you are and individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please click the following link: http://www.mgmresortscareers.com/careers/contact-us,aspxWe are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresortscareers.com/.

Keywords: MGM Resorts International, Springfield , Security Officer - Full time/Part Time - $2,000 Bonus Eligible (MGM Springfield), Other , Springfield, Massachusetts

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