Patient Service Specialist (PSS)
Company: Select Medical
Location: Springfield
Posted on: January 11, 2022
Job Description:
Are you someone who absolutely loves to be of service to others?
Do you enjoy when people depend on you for help? Are you organized
and detail-oriented? Do you thrive on building relationships with
others? If so, the Patient Service Specialist role could be a great
fit for you.This is not your average front desk, receptionist
position its so much more! Working as a Patient Service Specialist
at Select Medical can be a highly fulfilling job that allows you to
not only have a positive impact on the patients experience, but
also your coworkers experience, and the results we achieve as a
company.At Select Medical, every team member has a critical role to
play in the success of our patients and our company. As a Patient
Service Specialist, your performance is one of the keys to our
ability to consistently provide a great place for patients to
receive care and treatment, as well as a great place for employees
to work. So while you will be stationed at the front desk, you will
be making an impact on every patients care experience.Select
Medical is the nations leading physical therapy provider and our
teams are dedicated to the communities we serve and to delivering
an exceptional patient experience in a welcoming, positive, and
helpful environment. This Patient Service Specialist position goes
above and beyond the normal duties of a secretary or receptionist.
As an employee at Select Medical, you will have the ability to
impact peoples lives in truly meaningful ways every day. We are
looking for someone to join our team who will help us make a
positive impact in the local community.General Requirements: The
ideal Select Medical employee is
Adaptable and Flexible: willing to
adapt or adjust to accommodate your colleagues and
patientsPatient-centric mindset: the patient always comes first and
you will make the first and last impression on themExceptional
communication skills: communicate proactively and with
empathyDetail-oriented: people count on you to ensure all the
details are done correctly the first time aroundTeam Player: you
will be an integral part of a clinical team
Clink the Link below to learn more about
Responsibilities: Youre more than just an admin or a secretary! The
ideal candidate possesses the ability to consistently perform the
following job duties with excellence...
- Warmly greet every patient with eye contact, a smile, and a
positive statement
- Attentively register new and existing patients as they arrive,
offering them information as necessary to ensure they know what to
expect during their visit
- Thoughtfully schedule patient appointments in person or over
the phone by showing empathy for their needs and limitations
- Carefully conduct insurance authorizations and
verifications
- Collect co-pays from patients with attention to detail
- Offer a fond farewell, providing any pertinent information
about their next appointment
- Respond to requests for information from patients, providers,
and coworkers in a timely manner and with a positive attitude
- Show you are a team player who is committed to excellence by
assisting your peers with general clinic maintenance and
upkeep
- Live the Select Medical Values in every interaction, every
daySchedule:
- Clinic Location: Springfield, MA
- Type of Employment: Full time
- Hours: Monday-Friday 8am-5pm
- Full Medical and Dental Benefits: Yes (32+ hours)
- Previous medical office experience: Strongly Preferred
- Previous experience with insurance/billing: Strongly
Preferred
- High School Diploma or GED required
- Ability to use all necessary office equipment (faxes, copiers,
computers, telephones, etc.)
- Ability to type 40 words per minute preferredPhysical
Requirements:
- Ability to walk, stand, bend, and reach consistently throughout
a work day/shift
- Appropriate manual dexterity to enable typing (including10-key)
throughout a work day/shift
- Ability to lift up to 25lbs, safely, from ground to waist using
proper body mechanics
- Ability to carry office supplies up to 10lbs
- Visual acuity (near and distant) sufficient to maintain
accurate records, recognize people and understand written
direction
- Ability to speak and hear sufficiently to understand and give
directions
As a Select Medical employee, we want you to:
- Be Patient-Centered: focus on the needs of patients to help
improve their lives
- Build Trust: speak up, make good decisions, and trust others to
do the same
- Own the Future: own your success and take action to build a
successful career
- Think First: understand that good data is key to achieving
superior results
- Celebrate Success: recognize and reward others for the value
they create
- Create Change: innovate in how you perform your roleSelect
Medical Corporation's Outpatient Division is a nationally
prominent, locally driven provider of outpatient physical
rehabilitation with approximately 1800 locations in 37 states,
plusthe District of Columbia. Throughout the country we operate
primarily asSelect Physical Therapy, NovaCare Rehabilitation,
Physio, Kessler Rehabilitation Center,KORT, Saco Bay
PhysicalTherapy, Concentra and Keystone Physical Therapy. Our
highly respected clinical team provides preventativeSelect Medical
is committed to having a workforce that reflects diversity at all
levels and is an equal opportunity employer. Qualified applicants
are considered for employment, and employees are treated during
employment without regard to race, color, religion, national
origin, citizenship, age, sex, sexual orientation, gender identity,
marital status, ancestry, physical or mental disability, veteran
status, or any other characteristic protected under applicable
law.Job ID: 156283
Keywords: Select Medical, Springfield , Patient Service Specialist (PSS), Other , Springfield, Massachusetts
Didn't find what you're looking for? Search again!
Loading more jobs...
