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Patient Accounts Coordinator

Company: Valley Health System
Location: Holyoke
Posted on: January 12, 2022

Job Description:

Holyoke VNA & Hospice -- Patient Accounts Holyoke , MA Full Time , 40 , day shift Posted 09/07/2021 The Holyoke Visiting Nurses Association, Inc. is looking to hire a Patient Accounts Coordinator for a Full-Time Position with the Agency. The main responsibilities and job description will include the following: SUMMARY: Under the direct supervision of the Accounts Receivable Manager, the Patient Accounts Coordinator is responsible for effective and efficient management of the accounts receivable. The Patient Accounts Coordinator is responsible for the effective and collaborative cultivation of strong partnerships, both internal and external, which impact revenue management. This position is also responsible for maintaining customer and patient satisfaction. GENERAL DUTIES: In collaboration with the Accounts Receivable Manager, the Patient Accounts Coordinator will be responsible for: Providing analysis and resolution of patient accounting issues Ensuring that established policies, practices, procedures, and standards are followed Maintaining active knowledge of payer guidelines, while making pro-active attempts to resolve account issues. Preparing all adjustments and refunds for final review for the Accounts Receivable Manager Actively perform job duties in a manner that will promote and enhance the organization's mission of providing high quality services to all of its customers. Conduct all activities in full compliance with all relevant laws and with regulatory requirements affecting business of the agency. Comply with the agency Code of Ethics, Code of Conduct and other policies as set forth by the agency. To be courteous and respectful of fellow employees, patients and customers of the Agency. Establish and maintain positive interpersonal relationships that promote a willingness to work with others cooperatively and collaboratively. Adhere to agency policies and work standards on confidential information. Punctually start your work day and not abuse sick time or break time. Must be able to read and write proficiently. Knowledge of Microsoft and Google software (ex. excel, google docs) Perform electronic billing. Contact payers and patients for delinquent payments and collection of monies due. Maintain documentation of status of outstanding claims. Prepare private insurance billing with appropriate clinical documentation. Prepare Medicaid billing and supporting documentation for resubmission. Maintain current status of Medicaid receivables. Prepare private insurance resubmissions and maintain current status of private insurance receivables or third party receivables. Will adhere to agency policies, which includes the Corporate Responsibility program. Assists and supports other departments when needed. Perform other duties as necessitated or as required. Insurance eligibility. Prepare and submit managed care authorizations as well as follow up when appropriate. Provide support and coverage for department as needed. When not performing these functions, the Patient Accounts Coordinator will be responsible for monitoring account review and reconciliation of the agency's non-Medicare receivables. Efforts to ensure maximum reimbursement and achieve department aging standards and goals within this section of the accounts receivable remain a major responsibility for this position.

Keywords: Valley Health System, Springfield , Patient Accounts Coordinator, Other , Holyoke, Massachusetts

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