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Customer Service

Company: myAGWAYSmithland Supply
Location: Hadley
Posted on: January 12, 2022

Job Description:

Retail Cashier/Customer ServiceCashier/customer service position available at Smithland Supply, your local pet retail store. Seeking upbeat, energetic, customer oriented individual to join our team. Prior retail experience a plus. Experience with freshwater fish, animals, and/or nutrition is preferred.RequirementsHandle cash, credit or check transactions with customersScan goods and collect paymentsEnsure pricing is correctIssue change, receipts, refunds, or ticketsRedeem couponsCount money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate changeResolve customer complaints, guide them and provide relevant informationGreet customers when entering or leaving establishmentMaintain clean and tidy checkout areasProcess returns and check to see if items are damagedAnswer customers' questions and get a manager if answer doesn't solve the issueBag, box or wrap packagesPleasantly deal with customers to ensure satisfactionCashier top skills & proficiencies:Basic MathInterpersonal Communication/Written and Verbal CommunicationTime ManagementProduct KnowledgeTelephone EtiquetteCustomer ServiceDispute resolutionDependabilityEfficiencyFlexibilityFriendlinessBasic (PC) Computer KnowledgeAttention to DetailSalesPoint of Sale Systems (POS)Positive AttitudePunctuality

Keywords: myAGWAYSmithland Supply, Springfield , Customer Service, Other , Hadley, Massachusetts

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