Digital Content Publisher
Posted on: May 14, 2022
Do you want to be part of a team that encourages your growth,
supports your ambitions and makes it a priority for you to reach
your goals? Do you want to work on applications that impact
MassMutual's customers? Do you want to deliver content that will
reach thousands of MassMutual customers and financial
professionals? Do you want to build new applications and find
innovative ways to enhance existing ones?
At MassMutual, we're passionate about helping millions of people
find financial freedom and this passion has driven our approach to
developing highly interactive experiences for our customers. The
Digital Experience team, part of MassMutual's Enterprise Technology
& Experience organization, designs, builds, and supports the
company's digital assets for customers and financial professionals.
Digital Experience is composed of collaborative, diverse,
cross-functional teams who like to have fun, challenge each other,
and are energized to create innovative solutions that exceed the
changing needs of our users. We are committed to including diverse
perspectives and fostering an inclusive culture - it is
foundational to how we work.
To help us achieve our mission, we are hiring a Digital Content
Publisher to help us take our customer and financial professional
experiences to the next level.
**The Role and Your Impact**
As a Digital Content Publisher at MassMutual, you will have the
+ Provide publishing support for MassMutual.com and the company
+ Have an in-depth understanding of the Content Management System
and be a subject matter expert in this space. Help to define and
continue to refine the workflow within the CMS.
+ Understand the different components that make up pages, elements,
and sections of the websites and be able to articulate how to best
develop and structure a page or an experience.
+ Understand data and help make data-driven decisions to optimize
the experience on the site and the customer journey.
+ Provide direction to cross-functional teammates working on
projects that impact the website experience and customer
+ Help to solve technical problems that involve the content
management system or publishing process.
+ Manage the intake queue and support publishing needs submitted by
business partners and key stakeholders across the organization.
+ Manage the process and workflow of an initiative from inception
to execution - including the publishing elements.
+ Must have a minimum of 3 years of experience in Content
Management System content publishing or similar role
+ Interested in data and making data-driven decisions to optimize
the site experience
+ Experience with the development of customer-facing digital
+ Experience with HTML
+ Comfortable working in ambiguity, and comfortable working across
+ An action-oriented, driven, entrepreneurial mindset
**The Development Opportunities**
+ **Professional Development Days** **-** As an organization that
prioritizes learning and growth, we are committed to providing
resources and time for professional development. In addition to
MassMutual's tuition reimbursement program and support for
attending conferences, Digital Experience team members receive a
week and a half each year to focus on their own learning and
+ **Career Progression** **-** We understand that you want
opportunities for career progression and recognition for your
growth and development. Our engineering roles have a career
progression framework that outlines the criteria and qualifications
+ **Learning Communities** **-** Belong to a community where you
engage in peer-to-peer learning. We have guilds, where you focus on
best practices, the latest technology or leadership skills. We also
have diversity, equity, and inclusion learning groups to further
our inclusive culture that values our differences.
+ **Access to Mentors** **-** As part of DX, you will be paired
with a mentor who cares about your development and helps you learn
the skills to advance your career. In addition, you will be
surrounded by smart, supportive teammates who value constant
"Live Mutual" is reflected across every aspect of MassMutual's
organization, including its culture. Employees support and care for
each other, just as they do the company's policyholders. They look
out for one another's well-being, and are dedicated to candid
communication, a forward-thinking mindset, and a non-negotiable
commitment to diversity, equity, and inclusion. Here's what you can
expect as a part of our team:
+ Work/Life Balance - We celebrate having a life outside of work.
What happens in life shapes you as a human. We want to know the
+ Focused one-on-one collaboration time with your manager
+ Networking opportunities including access to Asian,
Hispanic/Latinx, African American, women, LGBTQ, Veteran and
disability-focused Business Resource Groups
+ Your ethics and integrity will be valued by a company with a
strong and stable ethical business with industry-leading pay and
_MassMutual is an Equal Employment Opportunity employer
Minority/Female/Sexual Orientation/Gender Identity/Individual with
Disability/Protected Veteran. We welcome all persons to apply.
Note: Veterans are welcome to apply, regardless of their discharge
_If you need an accommodation to complete the application process,
please contact us (email@example.com) and share the
specifics of the assistance you need._
Keywords: MassMutual, Springfield , Digital Content Publisher, Other , Springfield, Massachusetts
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