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Remote Senior Customer Care Representative

Company: VirtualVocations
Location: Springfield
Posted on: June 21, 2022

Job Description:

A packaging company needs applicants for an opening for a Remote Senior Customer Care Representative.

Core Responsibilities of this position include:
Providing daily direction and communication to their team members
Training, monitoring, coaching and developing new and existing customer care team on contact skills
Preparing and forwarding preliminary paperwork for special production orders
Must meet the following requirements for consideration:

Strong decision making and analytical skills
High School Diploma
Five years prior customer care experience or related experience minimum
Excellent written, verbal and interpersonal communication skills
Strong time management and organizational skills
Proficient with Microsoft Office applications, presentations, typing 50-60 wpm and basic office equipment

Keywords: VirtualVocations, Springfield , Remote Senior Customer Care Representative, Other , Springfield, Massachusetts

Click here to apply!

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