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Remote Pediatric Patient Advocate

Company: VirtualVocations
Location: Springfield
Posted on: June 23, 2022

Job Description:

A healthcare company is seeking a Remote Pediatric Patient Advocate.

Candidates will be responsible for the following:
Helping define our workflows and processes, contributing to our team's constant improvement
Proactively working with caregivers and patients to ensure they are properly prepared for their appointments
Responding to patient, caregiver, provider, and partner inquiries via phone, email, and chat
Skills and Requirements Include:

Excellent communicator, both verbal and written
2 or more years providing top-notch customer service within a high volume contact center
Exceptionally detail-oriented and understand how to connect the pixels to the big picture
Proven ability to build respectful, positive relationships with multiple stakeholders, peers, and customers
You are comfortable with both giving and receiving feedback
You approach your work with a low ego, but a high sense of care and compassion

Keywords: VirtualVocations, Springfield , Remote Pediatric Patient Advocate, Other , Springfield, Massachusetts

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