Remote Pediatric Patient Advocate
Company: VirtualVocations
Location: Springfield
Posted on: June 23, 2022
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Job Description:
A healthcare company is seeking a Remote Pediatric Patient
Advocate.
Candidates will be responsible for the following:
Helping define our workflows and processes, contributing to our
team's constant improvement
Proactively working with caregivers and patients to ensure they are
properly prepared for their appointments
Responding to patient, caregiver, provider, and partner inquiries
via phone, email, and chat
Skills and Requirements Include:
Excellent communicator, both verbal and written
2 or more years providing top-notch customer service within a high
volume contact center
Exceptionally detail-oriented and understand how to connect the
pixels to the big picture
Proven ability to build respectful, positive relationships with
multiple stakeholders, peers, and customers
You are comfortable with both giving and receiving feedback
You approach your work with a low ego, but a high sense of care and
compassion
Keywords: VirtualVocations, Springfield , Remote Pediatric Patient Advocate, Other , Springfield, Massachusetts
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