Head of HRIS Configuration
Company: MassMutual
Location: Springfield
Posted on: August 5, 2022
Job Description:
Role Overview.Lead the HRIS configuration team working across
the enterprise to further build out a strategic roadmap to deliver,
evolve and enhance HR capabilities primarily focused on HRSD
WorkDay and ServiceNow. Assure collaboration, prevent silos, and
drive alignment throughout the organization demonstrating customer
centricity and business expertise. Oversee and ensure the team
follows appropriate security and delivery standards. Partner with
business, technology and vendor teams. Candidate must have
experience leading teams through change and transformation with a
relentless focus on continuous improvement.The skills that make you
a great fit:
- Minimum of ten years of organizational leadership
- Actively participates in industry and brings insights into
MM
- Develop technology strategies and roadmaps, mapping to business
needs
- Technical experience with Workday, ServiceNow, Integrations
preferred
- Accountable for selection and engagement of team members -
attract, retain and develop talent
- Strong financial acumen; experience with developing and
maintaining budgets, business cases
- Create an environment that is proactive, agile, innovative,
economical, collaborative and accountable
- Coach, mentor and provide career guidance for all team members
and build expertise within the team
- Utilize data to assure functions, platforms, team are operating
optimally; adjust and improve as needed
- Change and project management experience desirable
- Ensure execution is aligned with best practices and standards
are secure as per EIRM standards
- Collaborate within and across organization to ensure all teams
are successful
- Provides information to business and technology partners about
product line improvement opportunities and collaborates with them
to drive down costs and support capabilities
- Excellent oral and written communication, organizational and
interpersonal skills
- Previous experience supporting technology for human resources
and/or employee services preferred
- Excellent problem-solving & troubleshooting skills
required
- Exceptional customer service skills
- Strong dedication to maintaining professional relationships
with users and outside vendors
- Deep experience in client relationship management; setting
expectations and keeping commitments
- Ability to work effectively with all organizational levels
individually and as part of a team and to communicate effectively
with all levels of management and staff
- Ability to remain calm under pressure and deal with stress
associated with a fast-paced work environment
- Drive the development of functional strategy
- Experience supporting variety of employee/human resource based
technology enablement (Customer Relationship Management, back
office processing desirable) Workday and ServiceNow highly
preferred
- Interacts regularly with executives and/or key customers to
provide consultation to, influence and resolution to complex
issues
- Champions innovator opportunities which enhances the business
by introducing, developing or offering breakthrough products,
services or technology
- Use considerable judgement and analysis to arrive at
recommendations and conclusions
- Resolves problems which more often than not will significantly
impact extending beyond department/organization
- College graduate a plus
- Some travel may be requiredAdditional Qualifications
- 10+ years of leadership, project management, and/or technology
delivery experienceWhat to Expect as Part of MassMutual and the
Team
- Regular meetings with the HR and Employee Experience Team
leaders and members
- Focused one-on-one meetings with your manager
- Access to mentorship opportunities
- Networking opportunities including access to Asian,
Hispanic/Latinx, African American, women, LGBTQ, Veteran and
disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational
platforms
- Your ethics and integrity will be valued by a company with a
strong and stable ethical business with industry leading pay and
benefitsWhy Join UsWe've been around since 1851. During our
history, we've helped millions of people find financial freedom,
offer financial protection, and plan for the future.Today, we
continue to develop meaningful relationships with our customers by
building their trust, being knowledge problem solvers and always
prioritizing their needs. MassMutual is guided by a single purpose:
We help people secure their future and protect the ones they love.
As a company owned by our policyowners, we are defined by mutuality
and our vision to put customers first. It's more than our company
structure - it's our way of life. MassMutual was recognized as an
Ethisphere 2020 World's Most Ethical Company, a Top Place to Work
in 2020 according to The Boston Globe and named among America's
Best Employers for Diversity according to Forbes 2020.MassMutual is
an Equal Employment Opportunity employer Minority/Female/Sexual
Orientation/Gender Identity/Individual with Disability/Protected
Veteran. We welcome all persons to apply. Note: Veterans are
welcome to apply, regardless of their discharge statusMassMutual is
an Equal Employment Opportunity employer Minority/Female/Sexual
Orientation/Gender Identity/Individual with Disability/Protected
Veteran. We welcome all persons to apply. Note: Veterans are
welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process,
please and share the specifics of the assistance you need.
Keywords: MassMutual, Springfield , Head of HRIS Configuration, Other , Springfield, Massachusetts
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