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Remote Bilingual Assistant Account Manager I

Company: VirtualVocations
Location: Springfield
Posted on: September 21, 2022

Job Description:

A student loan servicing company is filling a position for a Remote Bilingual Assistant Account Manager I.

Candidates will be responsible for the following:
Answering incoming calls from the ACD line/e-mail inquiries as a top priority
Assisting payers/applicants in setting up accounts, serving as a positive first point of contact
Updating demographic informamtion and educating payers/applicants on their account
Skills and Requirements Include:

High school graduate
At least 2 years of college/technical school
Two years of related work experience
Strong critical thinking and problem solving skills
Ability to handle stressful situations and meet multiple deadlines

Keywords: VirtualVocations, Springfield , Remote Bilingual Assistant Account Manager I, Other , Springfield, Massachusetts

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