Customer Service Specialist
Company: FSI Oil & Propane
Location: South Hadley
Posted on: November 26, 2022
FSI Oil and Propane, Inc. is searching for New Customer Sales
Representative! The ideal candidate will be professional, prompt,
be able to multi-task, be a team player, have a fabulous
Duties and Responsibilities
- Answers all customer calls from call center in a professional
manner, such as
scheduling service calls, oil delivery, billing questions, propane
- Handles customer needs in our online portal.
- Handles customer service in person as needed
- Handles incoming calls from prospective new customers, explains
company programs and gets their accounts set up
- Performs miscellaneous job-related duties as assigned.
- Full time position
Minimum Job Requirements
- High school diploma or GED
- Customer Service experience
Knowledge, Skills and Abilities Required
--- Ability to read, understand, and follow direction.
--- Pleasant phone voice with positive attitude.
--- Self-Motivation and organizational skills.
--- Strong interpersonal/communication skills
--- Excellence in paying attention to detail
--- Computer proficiency
--- Willingness to learn and understand policies and multitask.
--- Understanding of working in a Team environment.
--- Ability to pass background screening
-- Thorough knowledge, understanding and technical proficiency
related to social media.
--- Medical, Dental and Vision
--- Matching 401(k) - up to 3%
--- Paid Holidays, Vacation, Sick Time
Job Type: Full-time'/Part-time
* Waiting period may apply
* Only full-time employees eligible
* Remote interview process
* Personal protective equipment provided or required
* Temperature screenings
* Social distancing guidelines in place
* Sanitizing, disinfecting, or cleaning procedures in place
* One location
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
* 8 hour shift
* Monday to Friday
We have recently opened to the public though we do have office
precautions/barriers, etc. in place for everyone's protection.
* Customer service: 1 year (Required)
Work Location: One location%58047475%
Keywords: FSI Oil & Propane, Springfield , Customer Service Specialist, Other , South Hadley, Massachusetts
Didn't find what you're looking for? Search again!