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Patient Navigator

Company: Behavorial Health Network, Inc
Location: Springfield
Posted on: November 26, 2022

Job Description:

The Patient Navigator will provide the Vaccine Equity Program with clinic operational assistance. Using MIIS, Color, and other applications, the Patient Navigator will help to ensure data is up to date, patients are registered, and billing is done on time. This Patient Navigator will help to set up mobile clinic operations ensuring that all tents, tables, marketing, demographic forms and other signage is transported and set up at sites. ESSENTIAL JOB FUNCTIONS

  • Utilizes the agency's technological systems (MIIS, Carelogic, COLOR, Smartsheets) to meet job responsibilities.
  • Provides administrative support functions to the department.
  • Interfaces effectively with clients, staff, colleagues and stakeholders.
  • Helps to set up mobile clinic operations ensuring that all tents, tables, marketing, demographic forms and other signage is transported and set up at sites.
  • Ensures all required steps are taken to maximize insurance billing for vaccine administration, including asking for and recording insurance information. **NOTICE**In accordance with the BHN Mandatory COVID vaccine policy - all staff, interns, temps, residents and contractors are required to be fully vaccinated no later than day one of employment. Medical or religious exemptions will be offered and must be approved prior to starting work.The same guidelines noted above apply during flu season (defined as December 1st - through end of flu season as announced by the CDC) for BHN's Mandatory Influenza Vaccine policy.Additionally, BHN is a Tobacco Free workplace. All Staff, interns, temps, residents and contractors agree not to smell of or use Tobacco or ENDS products while on paid work time or within sight of any BHN facility.
    • High School Diploma or GED required.
    • Minimum of 1 year experience working in customer service.
    • Minimum of 1 year experience working in healthcare/insurance and data management.
    • Familiarity with basic medical coding.
    • Ability to work effectively as a team and/or individually.
    • Bilingual English/ Spanish Speaking (preferred).
    • Excellent interpersonal, communication and analytical skills.
    • Must be detail oriented and highly organized.
    • Proficient use of COLOR systems, Carelogic software, MIIS software, Microsoft Office suite, including Word, Excel, Outlook.
    • Proficient use of the Internet.
    • Able to be trained and develop proficiency in other software applications
    • Able to multi-task and manage multiple agendas at one time.
    • Temperament conducive to working in high demand and/or stressful environments.
    • Able to be flexible with schedule in order to meet requirements of department.

Keywords: Behavorial Health Network, Inc, Springfield , Patient Navigator, Other , Springfield, Massachusetts

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