Crisis Worker (LCSW)
Company: ECHN
Location: East Longmeadow
Posted on: January 24, 2023
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Job Description:
$15,000 NEW HIRE SIGN ON BONUS ELIGIBLE
POSITION SUMMARY:
This position provides direct and indirect clinical services to all
patients requiring behavioral health intervention presenting in the
Manchester and Rockville General Hospital Emergency Departments.
Responsible for providing age appropriate assessment and treatment
to a diverse population with multiple needs. Core skills include
crisis triage and assessment, individual and family intervention,
case management, community collaboration, patient/family education,
insurance verification and collaboration and treatment planning and
placement to appropriate level of care. As skill sets permit, may
provide flexible coverage to another service within Behavioral
Health on a short term basis.
EDUCATION/CERTIFICATION:
Disclaimer: Job descriptions are not intended, nor should they be
construed to be, exhaustive lists of all responsibilities, skills,
efforts or working conditions associated with the job. They are
intended to be accurate reflections of the principal duties and
responsibilities of this position. These responsibilities and
competencies listed below may change from time to time.
Job-Specific Competency 1. Actively participates in individual
clinical supervision as evidenced by presenting cases for
discussion, identifying clinical skills areas needing improvement,
and openly accepting feedback from supervisor and peers
2. Is aware of the impact of his/her behavior on peer's and
patient's behaviors as evidenced by their ability self assess in
individual and/or group supervision.
3. Applies a variety of interventions and resources to effectively
treat a population diverse in age and diagnosis as evidenced by
chart reviews
4. Demonstrates knowledge and respect for cultural differences in
respect to the treatment approach as evidenced through
documentation and case reviews.
5. Exhibits up to date knowledge of community resources and has
ability to access resources as appropriate to meet patient needs,
as evidenced by case reviews and chart reviews.
6. Conveys warmth, genuineness and empathy. Respects the patient as
a whole person with strengths and needs as evidenced through direct
observation and patient feedback.
7. Interviews patients in a timely manner while reviewing all
pertinent clinical information , contacting appropriate clinical
providers and may include family during interview based on the
clinical judgment of the clinician as evidenced by case and chart
reviews
8. Functions as a behavioral health resource to emergency
department staff, patients, families and community resources as
evidenced by direct observation
9. Demonstrates flexibility and willingness to meeting the
department's needs for scheduling and coverage for the two
Emergency Departments as evidenced by direct observation.
10. Exhibits the ability to multi-task while continuing to move
patients through the system effectively and appropriately meeting
their clinical needs as evidenced through direct observation
11. Is conscientious, productive and fulfills responsibilities
without reminders as evidenced by direct observation, and chart
audit.
12. Exercises good judgment in seeking help and /or while acting
independently as evidenced by direct observation and individual and
group supervision.
13. Contacts Managed Care Organizations negotiating authorization
for appropriate level of care and documents efforts as evidenced by
chart reviews
14. Completes all requested/required forms, letters and
documentation requirements with accuracy and thoroughness in a
timely manner and in accordance with JCAHO, Managed Care and other
standards with which the Program must comply as evidenced by chart
audit.
15. Effectively uses psychological and physical management
techniques to manage violent or potentially violent situations
consistent with Physical Management Training (PMT), as evidenced by
peer and supervisor observation.
16. Participates in Early Response codes and Dr. Strong codes.
Keywords: ECHN, Springfield , Crisis Worker (LCSW), Other , East Longmeadow, Massachusetts
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