Patient Services Representative- Onsite
Company: GTT
Location: Springfield
Posted on: March 16, 2023
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Job Description:
Job DescriptionPatient Services Representative/Phlebotomist-
Onsite Contract Duration 6 months Pay rate up to $20/Hr
Description: The Patient Services Representative (PSR II)
represents the face of our company to patients who come in, both as
part of their health routine or for insights into life-defining
health decisions. The Patient Services Representative draws quality
blood samples from patients and prepares those specimens for lab
testing while following established practices and procedures. The
Patient Services Representative has direct contact with patients
and creates an atmosphere of trust and confidence while explaining
procedures to patients and drawing blood specimens in a skillful,
safe, and accurate manner. The Patient Services Representative will
demonstrate Leadership Behaviors while focusing on process
excellence skills and sensitivity to confidentiality and accuracy
of patient information. Successful applicants may be assigned to a
doctor's office, a patient service center, or as business needs
dictate. Under the direction of the area supervisor, perform daily
activities accurately and on time. Maintain a safe and professional
environment. Performs with confidence, both the forensic and
clinical specimen collection and processing duties following
established practices and procedures. Perform verification of
patient demographic info/initials including patient signature
post-venipuncture to verify tubes were labeled in their presence
and that the name on the label is correct. Maintains required
records and documentation. Demonstrates organizational commitment
and promotes a positive image to patients, clients, employees, and
the public in general. Job Requirements: Ability to provide
quality, error-free work in a fast-paced environment. Ability to
work independently with minimal on-site supervision. Excellent
phlebotomy skills including pediatric and geriatric. Flexible and
available based on staffing needs, which includes weekends,
holidays, on-call, and overtime. Committed to all Policies &
Procedures including Company dress code, Employee Health & Safety,
and Everyday Excellence Guiding Principles. Must be able to make
decisions based on established procedures and exercise good
judgment. Must have reliable transportation, valid driver's
license, and clean driving record, if applicable. Travel and
flexible hours required to work multiple locations and required to
cover at Patient Service Center/In-Office Phlebotomy locations with
minimal notice. Capable of handling multiple priorities in a
high-volume setting. Must demonstrate Superior Customer Focus;
ability to communicate openly and transparently with peers,
supervisors, and patients; ability to accelerate and embrace
change; and knowledge of our business. Training locations may vary
based on trainer availability. Required Education: High school
diploma or equivalent. Medical training: medical assistant or
paramedic training preferred. Phlebotomy certification preferred.
Required in California, Nevada, and Washington. Work Experience:
Three years of phlebotomy experience is required, inclusive of
pediatric, geriatric, and capillary collections. Minimum 2 years in
a Patient Service Center environment preferred. Customer service in
a retail or service environment is preferred. Keyboard/data entry
experience. About The Company: Our client empowers people to take
action to improve health outcomes. Derived from the world's largest
database of clinical lab results, our diagnostic insights reveal
new avenues to identify and treat disease, inspire healthy
behaviors and improve healthcare management. The company annually
serves one in three adult Americans and half the physicians and
hospitals in the United States, and their 47,000 employees
understand that, in the right hands and with the right context,
their diagnostic insights can inspire actions that transform lives.
As the world's leading provider of diagnostic information services,
this company is committed to positively impacting the communities
they are a part of by promoting a healthier world, building value
for all their stakeholders, and creating an inspiring and inclusive
workplace. Inclusion & Diversity is woven into who they are and
what they do. The company is inspired by the experiences and
perspectives of its diverse employees. Diversity of thought and
authentic connections empower this company to create valuable
solutions and deliver inclusive care to their patients and
communities.#GTTUS3
Keywords: GTT, Springfield , Patient Services Representative- Onsite, Other , Springfield, Massachusetts
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