Customer Relations Specialist - Springfield

Company: Valvoline Instant Oil Change
Location: Springfield
Posted on: March 16, 2023

Job Description:

**Customer Relations Specialist - Springfield****Job Description****Geared for the Driven** At Valvoline Instant Oil ChangeSM (VIOC), it all starts with people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures. It's our goal to not only serve but to earn the trust of our communities and have each other's backs. **What you'll do**As a Customer Relations Specialist, you are often the first face our customers see and the voice between customers and technicians. This is the perfect part-time position for those with busy lives or just want to make a little extra income. The best part is you'll have a flexible schedule and never have to work late nights - all while working with our friendly team. * Deliver a positive first impression to each guest with a warm, friendly greeting * Adhere to all company policies and SuperPro - 10 procedures * Perform basic vehicle maintenance checks * Assist technicians by visually verifying and performing call-outs to ensure all necessary services have been performed correctly * Maintaining a clean and safe workplace **How you'll succeed*** You are friendly and willing to work as part of customer-focused team * Have effective interpersonal, oral communication skills * A willingness to learn and work efficiently * Ability to occasionally lift up to 50 pounds * Be able to stand for extended periods of time and climb stairs * Have full mobility and are able to twist, stoop and bend * Access to reliable transportation * English fluency in reading, writing, and speaking **Benefits include:*** Competitive weekly pay & flexible work schedule * On-the-job training * Company provided uniforms and tools * No late evenings * We promote from within - a commitment we are passionate about * Tuition assistance* * Paid time off and holidays * Health, dental, vision and 401(k) savings* **Terms and conditions apply, and benefits may differ depending on location* *Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.* *The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email* *to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.* **Application Instructions**Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!*X***Share This Page****Customer Relations Specialist - Springfield**Share link. Copy this URL: **Email Direct**Your email has been sent!- **Posted**: 3/7/2022 **Job Status**: Part Time **Job Reference #**: 2022-31180** Manage Consent Preferences****Strictly-Necessary**Always Active These are necessary for the website/application to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. If using a browser, you can update your settings to block or alert you about these, but some parts of the site will not then work. These do not store any personally identifiable information.**Performance**Performance These allow us to count visits and traffic sources so we can measure and improve the performance of our site/application. They help us to know which pages are the most and least popular and see how visitors move around the site/application. All information collected is aggregated and therefore anonymous. If you do not allow these we will not know when you have visited our site/application, and will not be able to monitor its performance.**Functional**Functional These enable the website/application to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these then some or all of these services may not function properly.* **Advertising**Switch Label

Keywords: Valvoline Instant Oil Change, Springfield , Customer Relations Specialist - Springfield, Other , Springfield, Massachusetts