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BILINGUAL CALL CENTER REP

Company: Confidential
Location: Springfield
Posted on: April 17, 2019

Job Description:

- Provide outstanding customer service and assistance in an inbound call center environment. - Answer specific product/service questions and sell additional product/service. Essential Functions and Responsibilities: - Upsell additional coverage on all eligible calls. - Handle all customer communications with confidence, courtesy, and professionalism - Must exhibit excellent customer service and sales skills - Continuously portray a high level of proper grammar and verbal skills - Answer product questions in a timely and efficient manner focusing on the quality of work to meet client objectives - Demonstrate thorough and accurate knowledge of the computer information system with accuracy and competence.

Keywords: Confidential, Springfield , BILINGUAL CALL CENTER REP, Other , Springfield, Massachusetts

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