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Outreach Worker, Friends of the Homeless

Company: Clinical Support Options
Location: Springfield
Posted on: November 9, 2019

Job Description:

CSO's Friends of the Homeless shelter is looking for an outreach worker to join our team! The Outreach Worker will conduct case

findings in contact with referral sources and on the street; provide

screenings, offer information and education, help clients to manage the

logistics of their substance abuse treatment, provide direct navigation and focus

on clients' engagement, retention, and readiness to change. The Outreach Worker

will assist in linking clients to permanent housing and provide support to

maintain independence in the community. Services will be provided on an

outreach basis and may be provided in a supported living site, apartment, or

family home.

The preferred

candidate will have a strong background in housing processes, including

knowledge of voucher programs and other subsidized programs.

Outreach Workers' responsibilities include:


  • Providing assistance in locating acceptable housing, negotiating leases, and obtaining furniture and other necessary fixtures
  • Providing transportation to consumers as appropriate
  • Maintaining appropriate contact with clients, and others in the "natural helping network", outpatient therapists, PCPs and others necessary to support consumers
  • Providing skills training and assistance in areas of daily living activities
  • Facilitate "mediation" as appropriate and provide counseling and support during crises or during times of transition.
  • Assist consumer on finding appropriate mental health and medical services
  • Provide assistance with developing and maintaining a "natural support network" of family and friend

    Qualifications: Bachelor's degree in behavioral health

    discipline or related field, or equivalent combination of high school diploma

    or Associate's degree and applicable experience. Minimum one year demonstrated

    experience working with the identified population. Knowledge of and training in

    identified EBPs. Good listening skills; ability to establish trusting

    relationships through compassion, empathy and insight, and ability to foster

    self-sufficiency in families using problem-solving and practical skills; familiarity

    with support groups and parent education groups. Excellent oral and written

    communication skills and computer proficiency required including ability to

    work with email, electronic health record and word processing software. Must be

    able to work independently and follow through with projects as well as be an

    effective member of a team. Must be able to work a flexible schedule which may

    include weekend and evening work, as required by client needs. Valid driver's

    license and reliable transportation required.

    Our Agency

    Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From its early days as a child guidance clinic, Clinical & Support Options has expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families during the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.

    Our core competencies lend themselves to the development of a "one-stop" model of comprehensive, holistic services to individuals and families with multiple and complex issues.

    Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey.

Keywords: Clinical Support Options, Springfield , Outreach Worker, Friends of the Homeless, Other , Springfield, Massachusetts

Click here to apply!

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