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Client Insights Consultant

Company: SymphonyIRI Group
Location: White Plains
Posted on: November 14, 2019

Job Description:

This Client Insights lead will support and advise Danone business leaders through consumer insights analysis using IRI solutions. Our CI teams partner with the client at the level of Director and above to identify consumer trends, using often multiple data sources, to identify actionable recommendations. This role will manage one Client Insights Consultant. Candidates should have extensive experience in the CPG industry, including advanced skills in the analysis of quantitative data, especially POS, panel and other data sources in the CPG/Retail industries. The CI Consultant will be based on-site at Danone in White Plains, NY.

What will I do as a Client Insights Consultant*
As innovators in Big Data starting with POS, IRI is looking for passionate client advocates with strong analytic skills to advance solutions that best build the client's strategic vision. Collaborate with our clients and internal teams to maximize and apply insights gleaned from IRI data including store data analysis, household purchase behavior analysis, surveys, audits, data modeling, in-market testing, and other custom projects. Advocate for your client and create/close new opportunities with them. Do you measure your success by identifying opportunities to expand or extend projects* Can you build rapport to provide exceptional service and insights in a fast-paced environment* Can you meet and exceed revenue targets* Then this position is for you. Salary is negotiable and commensurate with experience.

What are the responsibilities of a Client Insights Consultant*
To be successful as a Client Insights Consultant you must possess and be able to execute upon four key skill sets:

Advanced Analytic Skills: Demonstrate ability to analyze and interpret data and translate it into meaningful solutions for clients:
- Approach client with coherent, actionable and fact-based data/recommendations appropriate to their business needs
- Continually provide analytical solutions and business insights to address any business gaps and/or opportunities and create value for the client
- Identify business issues and opportunities and suggests the appropriate level analytic solution/approach

Consultative Selling: Apply knowledge of the business, industry and domain to identify, create and close business opportunities:
- Target and sell services that address unexpressed and underlying client needs; ask questions so as to identify the root causes of issues versus symptoms
- Ask questions to test assumptions and challenges the status quo
- Synthesize information on a variety of issues; translate the information into a project framework that ultimately provides solutions for clients

Impactful Presence: Demonstrate strong interpersonal communication and presentation skills; present a professional image:
- Become trusted by client, IRI client solutions teams, IRI cross functional organizations, IRI business partners and considered a domain expert and
business partner
- Educate the client on analytic methods, shape their thinking and influence the decisions they make
- Demonstrate a flexible approach to communication; adapt messages quickly to the appropriate level or function with poise and polish
- C-level presence

Client Focus: Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met:
- Develop and maintain a deep understanding of customer needs and requirements
- Help customers identify solutions to problems they did not know they had
- Regularly and proactively communicate with the client-facing teams, including soliciting feedback to continually improving the relationship
-Track and organize multiple work streams against multiple clients, and manage time and resources against changing priorities

What are the qualifications for Client Insights Consultant*
- 10+ progressive years of experience in marketing and sales analytics with a CPG or marketing analytics company
- Demonstrated expertise in translating data and analysis into relevant implications
- Ability to build rapport across functions and levels within an organization
- Experience with IRI or other syndicated data solutions is required
- Proven ability to consult with clients to influence thinking
- Bachelor s degree required; advanced degree a plus

#LI-KM1

About Us
As one of the original innovators in Big Data, IRI integrates the world s largest set of otherwise disconnected purchase, media, social, causal and loyalty data to help CPG, retail, over-the-counter health care and media companies grow their businesses. We combine this data with predictive analytics to uncover new consumer insights and integrate them on the most technologically-advanced, cloud-based visualization platform. Learn more about us here and on YouTube.

Our Benefits
We offer a comprehensive benefit package (health, paid time off, 401(k), etc.) with additional unconventional offerings such as volunteer time off, flexible work arrangements, virtual doctor access, etc., along with the unrivaled benefit of working with our people - the best in the business.

Our Culture
We re thrilled we get to work on the most interesting business challenges facing the CPG and retail industries. We regularly uncover new aha moments! by closely collaborating with our colleagues and developing competencies centered around the following values: Collaboration, Personal development, Executional excellence, Client growth, Innovation and creativity.

About IRI
IRI is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. IRI is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to mailto:Talent.Acquisition@iriworldwide.com and let us know the nature of your request and your contact information. IRI is committed to complying with applicable privacy laws in the countries where we conduct business. Please see our Privacy Policy.

Keywords: SymphonyIRI Group, Springfield , Client Insights Consultant, Other , White Plains, Massachusetts

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