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Learning Performance Consultant

Company: Mass Mutual
Location: Springfield
Posted on: December 4, 2019

Job Description:

Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? At MassMutual, we help millions of people find financial freedom, offer financial protection and plan for the future. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. Description Learning and Performance Consultant Springfield, MA Full-Time Enterprise Technology and Experience (ETX), Enablement and Engagement Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? At MassMutual, we help millions of people find financial freedom, offer financial protection and plan for the future. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. If this sounds like a fit, we re looking to hire a Learning and Performance Consultant to join our Enterprise Technology and Experience (ETX) Enablement and Engagement team. Why we need you. We re growing and our clients deserve the best. As a Learning and Performance Consultant, you ll have the opportunity to develop online courses aligned with ETX s strategy and objectives, partnering with training professionals throughout MassMutual to recognize synergies and efficiencies. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness. What success looks like. * Consulting with leadership team and other stakeholders to analyze training requests and recommend appropriate vehicles that can take the form of online courses, a variety of self-directed experiences, classroom training when necessary, and other methods such as user guides * Partnering with Subject Matter Experts (SMEs) on training with eagerness to take content from SMEs to create and deliver highly effective training * Designing creative and engaging learning experience by use of digital communications, gamifying, visual arts, and music * Holding yourself accountability for the design and delivery of training, demonstrating agility and strong communication skills as you work through an iterative process to reach a final version. What your days and weeks will include. * Providing strong customer service, working with high levels of urgency and responsiveness. * Building strong relationships, reputation, and credibility with key stakeholders across the company to become a trusted partner. * Displaying resilience in adapting to changing circumstances and priorities, with the agility to pivot seamlessly when conditions dictate. * Displaying a continuous learning mindset, constantly seeking further expertise in the learning discipline and identifying creative opportunities to bring that expertise to the team s work. * Coordinating with vendors, leaders, and attendees on trainings, conferences, and other events for all of ETX and Diversity and Inclusion (D & I) with a purposeful, talent and skills development focus. * Assisting with administrative duties such as maintaining learning management system (LMS), training budget activity, user licenses, and reporting. The skills that make you a great fit. * Approximately 3 years of experience in training development, design, and delivery using adult learning theory * Approximately 3 years of experience in digital instructional design and delivery with a proven record of effective, innovative, and efficient learning solutions * Approximately 3 years of experience creating exciting and engaging web-based courseware * Approximately 3 years using Articulate 360 or Camtasia * Experience with learning platforms (Workday Learning and Degreed Learning) * Deep knowledge of current technical trends in web-based course development, with a record of exceptional proficiency in design and development of online content * Highly motivated to work independently as well as part of a team and in partnership with stakeholders * Strong creative, written, verbal, and presentation skills * Solid analytical, problem solving, and organizational skills * Excellent time management skills, displaying a strong sense of urgency and the ability to quickly manage, adjust and deliver on competing priorities without compromising quality * Strong self-awareness, inclusion, and relationship building skills * Proficiency in MS Office PowerPoint, Excel, Word (Teams preferred) * Excellent influencing and consultative skills with levels above, below, and equal to the position to meet common goal * Authorized to work in the US without sponsorship. Why Join Us. We ve been around since 1851. During our history, we ve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard. Does this sound like a great fit? Apply today! MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status. Why Join Us. We ve been around since 1851. During our history, we ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard. Recognized as a 2019 World s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It s more than our company structure it s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual. MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

Keywords: Mass Mutual, Springfield , Learning Performance Consultant, Professions , Springfield, Massachusetts

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